Fantastic! Staff is very friendly and give us lots of local tips. The room and breakfast are great too. The hotel is right next to the Hbf.

2nd time staying in GAIA hotel. Service is good as always and so as the breakfast. It's always pleasing and relaxing staying here.

The hotel is next to main station. Nice staff. Room was reasonably good.

Great staff and rooms.

Loved our stay here. Checkin was easy and quick. Staff were all nice and very helpful nothing was an issue. Especially Soraya and Caio, but everyone we dealt with were great. Soraya checked us in and gave us lots of information. Loved the Basel pass to get free trams and 1/2 price to many attractions. Room 340 was nice had a bath tub, the glass tiles on the bathroom ceiling was strange but just go with it. Room was big enough bed was comfortable , pillows too soft but they had a pillow menu so we quickly change. minibar came with the room but the drinks are all organic and tasted terrible lol. Not my kind of minibar. Breakfast room is beautiful and breakfast is organic as well however would have like already sliced bread as i dont cut bread very well lol. Still had plenty of choices for everyone. We stayed 2 nights and left our bags while we went down to lucerne for a night and then came back and checked back in for another night and holding all our bags no issue even put them up in our room for when we return. Nothing was a issue. Well done to everyone at Gaia Hotel. Only negative would be the trams can be a bit noisy.

Établissement très beau confortable et bien situé à proximité de la gare. Les petites attentions sont très appréciées. Le personnel est très sympathique et professionnel. Je recommande.

Every single staff member I have encounter has been exceptional in their customer service, making me feeling very welcome!

Cleanliness and comfort

Das angepriesene BioFrühstück war durchschnittlich - da hätte ich ein Hotel mit einnem deutlich besseren PreisLeistungsverhältnis finden klnnen, welches ebenfalls den Nachhaltigkeitsstandard hat.

Friendly service, lovely breakfast buffet and old school decor. Super close to the train station and bus stop to the airport for free, and the food hall. Would be nice if they have a gym!

Close to the train terminal.

The

Hersey mukemmeldi lokasyon oda kahvalti hotel ekibi muhtesemdi, ozellikle aile isletmesinin sicakligi bir ayricalikti 👌

Our one-night stay was perfect. The entire staff was lovely. Our room was perfectly clean and bright. We were offered one-time half price tickets to local venues which we took advantage of. Breakfast was superb in a most beautiful dining room.

Det har været genialt med hotellets placering i forhold til offentlig transport og generel let adgang til byen! Du får et Basel Card af hotellet ved ankomst som betyder du kan få 50 % på flere seværtigheder (kunstmuseet, gondol, teater mm.) og så kan man køre gratis med offentlig transport. Det brugte vi hver dag og det er så nemt at tage deres tram rundt. Morgenmaden var upåklagelig. Der var det der skulle være med flere slags æg, brød, kødpålæg, oste, yoghurt og morgenmadsprodukter mm. Kaffen var vi måske ikke så begrejstret over men der var mange slags te og juice. Personslet var meget venlige hele vejen igennem. Værelse var fint rent og havde mange lækre detaljer med sæber og vasketøjspose for bare at nævne få ting. Der var ingen støj hvilket vi vsr overrasket over med den placering. Vi sov ellers med vinduerne åbnet. Og så blev minibaren fyldt op med vand hver dag. Alt igennem et upåklageligt ophold og så fil vi endda ikke engang prøvet spaen.

Wonderful hotel, conveniently located across from train station, lovely owner. She saw our interest in her art collection and showed us around and gave us back stories. Rooms could use a bit of upgrade but that is not a deterrent for staying there.

Thank you for a wonderful stay - fantastic attentive service from everyone and cleanliness. My room was very comfortable and the breakfast was fresh and tasty!

Excellent staff and overall very high standards of service. Very friendly staff in general. Central location and very clean room.

close to train station

Extremely helpful staff. Perfect location for train station and local transportation.