Hotel Goldener Adler, BW Signature Collection

探索 Hotel Goldener Adler, BW Signature Collection
9.4
超棒
來自 549 則評論
清洁度

9.4

客房舒适度

9.0

地点

9.8

服务和设施

9.6

旅行者評論 Hotel Goldener Adler, BW Signature Collection

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热门评论
Shuo
10.0
/10
548 幾週前評論

Hotels.com verified review

老城中心,黄金屋顶的同街,酒店外观魔幻风格,内部充满历史气息,房间舒适,餐厅美味,值得再住
Suzanna
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

The reception desk staff was so helpful.
Beatriz
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

Very nice rooms, close to restaurants and attractions, would recommend.
Mukta
icon-休闲
休闲
10.0
/10
14 幾週前評論

Expedia Group verified review

Historical bldg. Courteous staff.
Herbert
icon-商业
商业
10.0
/10
14 幾週前評論

Hotels.com verified review

Immer wieder eine Freude im Goldenen Adler einzukehren! Familiäre, freundliche Atmosphäre, herausragendes Preis/Leistungsverhältnis, top Lage und köstliches Frühstücksbüffet!
Benjamin
10.0
/10
16 幾週前評論

Hotels.com verified review

Amazing place. Very kind people. We arrived a couple of hours before normal check in, after long trip from Denmark, but there were no problem for us to check in a bit early. Perfect location, and a perfect restaurant.
Chris
10.0
/10
16 幾週前評論

Expedia Group verified review

Very enjoyable stay!
Natalie
10.0
/10
16 幾週前評論

Expedia Group verified review

Excellent staff!
Claire
10.0
/10
16 幾週前評論

Expedia Group verified review

Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent
Verified traveler
8.0
/10
17 幾週前評論

Hotels.com verified review

This hotel is in a fabulous location and we had a lovely big room, although the bathroom was rather small. I didn't think the bed/pillows were that comfortable, which stopped me from giving full marks, but I would highly recommend this place, which also served a great breakfast. The German woman on reception every afternoon/evening was also particularly helpful and friendly. Definitely worth staying when visiting this gorgeous city.
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Drew
icon-休闲 家庭
休闲 家庭
10.0
/10
18 幾週前評論

Expedia Group verified review

Location was nice
Lisa
10.0
/10
20 幾週前評論

Expedia Group verified review

Wonderful stay!
Anna Verena
8.0
/10
20 幾週前評論

Expedia Group verified review

Obwohl die Parkgarage für ältere Semester ohne Lift eher mühsam ist. Ds Hotell liegt gut gelegen mitten en der Fussgängerzone
Bonnie H.
6.0
/10
20 幾週前評論

Hotels.com verified review

Centralt beliggende hotel midt i gågaden. Rigtig hyggelig østrigsk stil. Første prioritet når vi vælger hotel er at der skal være aircondition. Det var der også men den virkede ikke. Nævnte det i receptionen flere gange men den blev ikke lavet og der var virkelig varmt på værelset om natten. Morgenmaden var ok. Ikke noget ekstraordinært, men der var det man skulle bruge. Rigtig dejlig udendørs restaurant med en meget serviceminded tjener. Pigerne i receptionen var søde og smilende men der var ikke så meget hjælp i dem. Spurgte om at låne et strygejern. Efter 25 min spurgte vi igen og efter 1 time hvor det ikke var kommet, gav vi op på det. Havde rejst i små 4 uger, så meget af vores tøj havde været vasket undervejs men kunne godt bruge et strygejern. Et hyggeligt, centralt beliggende hotel som er ok. Men ville ikke vælge det igen pga den manglende aircondition.
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Ginette
icon-休闲 好友同行
休闲 好友同行
10.0
/10
21 幾週前評論

Expedia Group verified review

Super hotel avec un décor authentique et rustique. Vraiment très bien situé. De plus, le petit-déjeuné brunch est fantastique et délicieux.
Melissa
icon-商务和休闲 家庭
商务和休闲 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

Staff was excellent - friendly and efficient. Breakfast has many options and great made to order eggs and bacon, dinner at the restaurant was one of our best meals, location is amazing and hotel itself is historic!
Christian
icon-休闲 家庭
休闲 家庭
10.0
/10
24 幾週前評論

Expedia Group verified review

The hotel was perfect! An absolutely amazing location right in the heart of the city. Plenty of restaurants and stores in the area. Staff was very friendly and helpful
Courtney
icon-休闲 家庭
休闲 家庭
4.0
/10
25 幾週前評論

Expedia Group verified review

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.
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Karl
10.0
/10
25 幾週前評論

Hotels.com verified review

Alles top ausser Strassenreinigung um 6:30 …
Scott
icon-休闲 家庭
休闲 家庭
10.0
/10
26 幾週前評論

Expedia Group verified review

All good
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