Lady working at the front desk was amazing: hard-working & kind. Management has not responded to Expedia's request for refund - as we did NOT stay at this property. We checked in, looked at room available, decided it was not habitable (smoking room w/years of smoker use; linens w/cigarette burns, etc). We booked a non-smoking room through Expedia; but none were available at property upon check-in. Would give management zero stars if I could.

Room was clean, Bed was comfortable, breakfast was ok. A lot of homelessness in the area

Hotel was stinking inside and outside.

Room was filthy, half the stuff didn’t work, and the staff gave my room away even though I checked in around 5pm. Only option left was a smoking room that reeked. The connecting door wouldn’t even lock unless I forced it. Dogs were left alone in nearby rooms, howling all night long. Stay away from this place.

Ok

Staff friendly and helpful. Room clean as well as the outside of the building. Quiet at night.

Hotel was deplorable. Property was littered with cigarette butts. Workout room had slashed equipment, a filthy bathroom (including pee in the toilet), no paper towels, dirty floor, mirror and machines. The room had 2 lights out in the bathroom. Toothpaste residue all over the faucet and sink. A shower that wouldn’t turn on and a shower head that was coming out of the wall. The manager on duty was kind however oblivious to this being an issue. She offered to upgrade us to a different room and after looking at it, there was no way we could stay another minute. The manager of the property has never attempted to contact me per my request and has not refunded our money. We were there for less than an hour and couldn’t do it. It felt dirty and all signs pointed to a bad experience. So we left. It has been a week and a half later and the hotel is refusing to refund our money and done nothing to contact me. DO NOT STAY HERE. Spend a few extra dollars and stay in Tacoma.

Only isuue I had , its close to industrial area, in the mornig was noisy.

No a good experience for me.

We notified staff that the room had ants, we were told theyd have someone clean but no one cleaned at all

shower rod was coming away from wall so curtain slumped in the middle open on sides. No luggage tray (stand) had to use ironing board.

The staff was very pleasant, the room smelled clean and the bed was comfortable... But I was greeted by a rolling tumbleweed of black hair when walking to the vanity. The floor left my feet black. And the hook in the bathroom was ripped out of the wall, leaving a hole. The desk lamp by the TV had electric issues and gave a strobe light effect. It looked like it was updated recently, but not quite finished. It was quiet for the most part, and they serviced my room everyday. The AC unit worked very well. I think the floor just needed better attention.

Dirty, shower would not drain properly

Good good

Shower has mold, we were booked into a room with an ajoining room and i could hear very clearly every noise and phone conversation like we were jn the same room

nice room close to lots of fun stuff, location was under renovation so some of the breakfast items were not functioning.

The room was under construction no body told me nothing and one day found 3 guys inside of my room no body advise they said need to fix something in the bathroom

Great beds, pillows, great shower hot water, great TV. However, a bed light, bed clock wasn’t working and the electrical outlet was missing with a hole in the wall. No extra lock on the inside of the door for safety. Clean though.

The rooms are in desperate need of an upgrade. The bathroom tub was yellow and had mold. Did not look nor feel clean. The pictures posted do not reflect the actual state of the hotel.

Worked in a pinch, however the room was lackluster at best. Smoking room, which honestly I'm surprised still exists. Best part was the shower due to the more than adequate pressure. Pretty sure I need another shower after that stay.