Towneplace Suites By Marriott

探索 Towneplace Suites By Marriott
7.6
來自 266 則評論
清洁度

8.0

客房舒适度

8.0

地点

8.8

服务和设施

8.4

旅行者評論 Towneplace Suites By Marriott

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热门评论
Christy
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
19 幾週前評論

Expedia Group verified review

This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more).
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Jennifer
10.0
/10
20 幾週前評論

Expedia Group verified review

pool and gym weren't open but otherwise was a great stay
Dennis
icon-商务和休闲 亲子同住
商务和休闲 亲子同住
10.0
/10
21 幾週前評論

Expedia Group verified review

Awesome stay
Carolyn
icon-朋友和家人
朋友和家人
10.0
/10
34 幾週前評論

Hotels.com verified review

Clean, comfortable and the staff was top tier! Will definitely stay here again!
Rosie
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
171 幾週前評論

Expedia Group verified review

I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
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Linda
icon-休闲 双人入住
休闲 双人入住
6.0
/10
186 幾週前評論

Expedia Group verified review

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Verified traveler
icon-商业
商业
2.0
/10
191 幾週前評論

Hotels.com verified review

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
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Margaret
icon-休闲 家庭
休闲 家庭
4.0
/10
196 幾週前評論

Expedia Group verified review

Very run down, dirty and highway noise is constant.
Amy
icon-朋友和家人
朋友和家人
6.0
/10
212 幾週前評論

Hotels.com verified review

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
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Verified traveler
icon-休闲 家庭
休闲 家庭
2.0
/10
227 幾週前評論

Expedia Group verified review

This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
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Verified traveler
icon-休闲 家庭
休闲 家庭
2.0
/10
227 幾週前評論

Expedia Group verified review

The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
Verified traveler
icon-休闲 家庭
休闲 家庭
4.0
/10
230 幾週前評論

Expedia Group verified review

There was roaches and was very mugging in the lobby.
Verified traveler
icon-休闲 家庭
休闲 家庭
2.0
/10
239 幾週前評論

Expedia Group verified review

This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.
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Terry
icon-朋友和家人
朋友和家人
2.0
/10
240 幾週前評論

Hotels.com verified review

The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting
Mark
icon-休闲 双人入住
休闲 双人入住
2.0
/10
256 幾週前評論

Expedia Group verified review

First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!
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Ian
icon-朋友和家人
朋友和家人
2.0
/10
275 幾週前評論

Hotels.com verified review

First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else.
heath
icon-朋友和家人
朋友和家人
2.0
/10
275 幾週前評論

Hotels.com verified review

Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com.
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Chrysta
icon-朋友和家人
朋友和家人
2.0
/10
276 幾週前評論

Hotels.com verified review

We paid for our room and got a call saying they gave our room away and had no more rooms for us
Traveler3g
icon-商业 家庭
商业 家庭
4.0
/10
277 幾週前評論

Expedia Group verified review

First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable.
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Kim
icon-休闲 家庭
休闲 家庭
2.0
/10
283 幾週前評論

Expedia Group verified review

When we went to check in they didn’t have the room we paid for so had to stay in a much smaller room for the same price
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