The front staff, especially Sana, were so accommodating, from room changes, half an hour late check out, but all done with a smile on her face. Coast hotels should be proud of the customer service she provided. The restaurant staff, at Montana's were very good as well. I wish the hotel would close the pool at 9pm rather than 10pm. The noise level was way to high for sleeping, by the time the kids wind-down and stop running the hall ways after swimming it's getting really late. We as a group of 10, would definitely stay there again, although further away from the pool.