Very clean room and very good service

Nice hotel clean and updated Super cute

Lovely old character hotel with wonderful staff

No warning on hotel website of construction noise that starts at 8 am during the week.

Unsecured network although front desk kept insisting it was secure. Archaic tvs in the room. $40 for a drink in the bar. I have never paid $40 for a drink anywhere in Europe nor the US. Even the Fairmont charges $32 for that same drink but there is a view and service. Unacceptable. It’s too bad because the rooms are comfortable so charging those kind of bar prices makes the whole experience a negative. Technology in this day and age should match the prices of the hotel.

Perfect size, well appointed

Impeccable !

Location is great. Service was outstanding.

Overall excellent staff, location and service

Beautiful place. Great service. Absolutely gorgeous restaurant. Nice littke treat on arrival. Treat on departure. Had our car washed by the valet! Brunch was fabulous

So noisy due to renovation. Constant drilling and hammering noise except at night. I wish they let me know there was a renovation going on so I could have booked a room elsewhere.

Extremely Friendly & Helpful Staff! Very Clean Rooms. Wonderful in hotel bar called Artifact - great service and excellent food Spa was phenomenal - dry spa, yoga room, exercise room, very peaceful & calming atmosphere

La ubicación. @- mejor de el lugar y el desayuno Y atención inmejorable

Courteous helpful staff. Great location !

Our 5 night stay was absolute heaven. The staff, each and every one of them, were so friendly and welcoming. The room was perfect, clean, comfortable and wonderful. I loved the heated floor in the bathroom. The bar and lounge were great places to read, relax and meet people. We now have new found friends from Australia. We were also fascinated by the historic of the building and seeing artifacts all throughout the property - even on the room. We loved our stay. It was our second time there and we look forward to visiting again.

Service absolutely amazing!

Beautiful hotel in a great location. The attention to detail with the service and amenities is extraordinary. Also the best burger I’ve ever had in the hotel bar.

J’ai grandement apprécié le personnel, Louis, en particulier. Il a été si gentil et a beaucoup gâté Charlotte, mon petit chien de soutien émotionnel. J’ai également aimé le buffet au déjeuner. Merci pour tout Marie-Josée

Fabulous, outstanding

The hotel was wonderful. Our room was spacious. The lobby had a beautiful fireplace and a great bar. The location also was great for exploring the lower city and also going to the upper city. We would highly recommend. Worth the splurge.