房間其中一盞燈一直在閃，由1點入住開始已向前台說了3次還沒修，最後到下午快7點再說時，他們說會修的人已下班無法處理，也沒房間可換，就整晚一直不開燈用吧...這是什麼笑話...然後自己也下班了

Positives Good location Negatives Felt like a youth hostel. Dark, dingy corridors, no sound insulation, large gaps under room door which meant all hallway light came into room. Mattress was larger than the base which meant it nearly came off on a couple of occasions. A totally unpleasant place to stay - how is this 4 star?

Great location and wonderful staff.

Otel konum olarak oldukça iyiydi. Hizmetlerinde bir problem yaşamadık. Çalışanlar güleryüzlü ve yardımseverdi. Deneyimimiz oldukça iyiydi.

Das Zimmer war eher klein und man hatte fast kein Platz für den Koffer. Ansonsten hat aber alles gepasst, sauber und funktional. Die Lage ist ebenfalls top.

Limpo e simpatia do staff, perto da restauração

Great location, beautiful room and friendly staff.

The rooms are very confortables and the Breakfast was delicious

Hotel was clean and in an excellent location to walk into Central Bruges. Rooms very clean with lots of helpful amenities like fridge, kettle, safe, tea and coffee. Aircon was fine. Showers hot and powerful, but very unusual bathroom layout, with glass window looking into shower and wc. Not a problem for a married couple, but maybe a bit awkward otherwise. Rooms quiet and comfortable. Very pleased with our stay. Thank you

We enjoyed everything about our stay at Hotel Portinari! The staff were very welcoming and accommodating. The room was spacious, smartly designed, and had a great shower. We loved the view and the fact that it was near everything yet very quiet at night. The location was unbeatable with a quick walk to the center of town and a short taxi or 15 minute walk to the train. The breakfast buffet offered a wide variety and was of high quality. We highly recommend this hotel!

clean room, staff was nice;

Great location

Very close to everything. Small bedroom but ok and clean.

We enjoyed our stay at Hotel Portinari very much. Every employee was friendly and helpful. The room was spacious and comfortable. We were close to the train station, restaurants, sites in Brugge and all the chocolate a person could ever want! This was also just steps away from a bicycle garage which was very helpful.

Close to everything to see, shopping, and the train station with very friendly staff to welcome you at the front desk. Rooms are spacious. Could be cleaner if tables and glassware was swapped out if collecting dust in the rooms. Housekeeping service did not make the bed or replace the towels left on the floor as given in the instructions on room door handle. Air conditioner is temperature controlled and locked out at 19 degrees which would be fine if it stayed on but it turned off in the middle of the night. Staff provided excellent, courteous, and super helpful information upon arrival and when needed. Additionally they helped with transportation connections when leaving. Multiple attractions within walking distance helps keep a traveler busy during their stay from museums to shopping to countless cafe choices. One other thing is if you want to pick up snacks from the local supermarket, most things close at 10pm for the night so plan wisely. The room houses an adequate sized fridge to keep a few things.

Nice shower and large room. I had an unfortunate moment with an iron that had left a huge stain on my shirt when I used it. The iron had a residue on it and told the staff, I hope this was fixed! But the breakfast was also very good, and the location is great

We absolutely loved our stay. The hotel was beautiful and exceptionally maintained. The staff was wonderful. They had a wonderful breakfast set up. And best of all it's in the heart of everything. The price was excellent for and was everything we expected.

Staff were very friendly and helpful

.

La habitación muy linda y súper limpio. La ubicación perfecta ( cerca de todo). El personal de recepción fue muy amable en todo momento. ¡Me encantaría volver! Gracias.