At first we had quite a disappointing room; it was dirty, with hair in the bed, gum on the wall, a dirty bathroom, cleaning products left on the counter, and dirty glasses. But we went down to state our concerns and they gave us a better and clean room and made up for it tenfold! Friendly staff; the only thing missing was coffee and tea in the room but you can buy some in the lobby, which is open 24 hours.