The entire building is tired and not up to standard for a hotel. The walls between room s are paper thin-you can hear everything! When a door closes the room shakes. Wood work is chipped, ceilings cracked. The mattress are really firm, we both woke up with painful joints. The phone in our room wasn’t plugged in and we couldn’t find the cable when we had a problem at 1am! The staff are friendly and the rooms are clean and warm. Shower pressure was good and no issues with hot water. Breakfast -food was ok but simple things like sugar, was not on the table, had to walk across the dining room to fetch it from the dining table. Car park spaces are tiny, I climbed out the passenger door. Overall,the lovely staff are not enough to counter the drab and tired amenities. I would not visit again.

Room was very clean and spacious. Staff very friendly. Lots of free parking for hotel guests.

great friendly staff, great location, lovely old building

Very friendly staff

The room was very clean. The service at the bar was second to none. We really enjoyed it stay, over 2 nights at the Cairn hotel.

Clean and friendly staff

No hit water.. no heating .. very dated room and bathroom.. we were given another room that had heating and hot water, but still very dated. Bar was ok and prices were about right for a hotel. Breakfast , served buffet, prefer to help myself and not be given what the server thinks , like at school, eggs looked soft fried, but were hard. I suppose it was fair for the price we oaid

Good hotel for price.

Clean room. Hot water, which isn’t always the case with older hotels. Fabulous staff

Friendly staff, good rate for a room on a weekend, free parking, warm and lashings of hot water.

The temperature in the bathroom was very cold. I found the hotel staff provided an excellent service

Nice hotel and great value for money

Good size rooms, lovely staff, good breakfast, hotels dated but that didn’t bother us Great value for money

There was a good selection, although the Mushrooms and Black pudding were over done.

All of the above including the WiFi. I loved the hotel but didn't try the breakfast as we were to travel for an appointment.

yes

The staff are freindly helpful and always available. This is an old Victorian building with plenty of free car parking spaces. Within walking distance to the centre which is about 10 mins albeit uphill near the hotel coming back, there is a bus stop just outside and you can get the 36 bus to the bus station which is next to the train station and access to thd main shopping area

Staff friendly

Good location, short walk into town centre. Very helpful reception staff. Large very clean room and bath. Great to have full size bath. Large free carpark. Will definitely stay again.

We didn’t eat at the hotel but good, clean and warm hotel with helpful staff. Would stay again