I’ve stayed at Solent Spa a few times now and have always had a great experience. The staff are consistently pleasant, friendly and happy to accommodate requests. I asked for one of the newly furnished rooms, which is always my preference, and was pleased to get exactly that. The room was spotless and very comfortable. There were just a couple of minor things that could do with attention. The fridge was missing its front badge, leaving a small hole, although it worked perfectly well. The interior glass from the door peephole was also missing, making it difficult to see clearly outside. The TV remote was intermittently not working, even after changing the batteries with reception. The car park exit barrier is the one recurring issue I’ve experienced. This has happened on both occasions I’ve stayed recently. The barrier tells you to wait 12 seconds, but sometimes it still doesn’t open, meaning I have to press the button again. Hopefully this can be looked into. Breakfast was good, and although I remember when Solent had a menu with table service, which was always a 10/10 experience, I completely understand why things have changed and have no issues with the current setup. Overall, Solent Spa is a lovely place to stay. Despite the few minor points mentioned, I had another great experience and would happily return. The friendly staff, comfortable rooms and overall atmosphere make it somewhere I’m always happy to stay.

Great spa facilities and comfy rooms with air con

Had an amazing stay. Staff were all very helpful. Really went above and beyond with lovely little touches in room especially for the kids who loved it! Would love to stay again in the future. Breakfast was lovely too! Highly recommend

Fantastic. Great start from checkin staff. The two girls (sacha and ?) were very welcoming and answered all questions and gave the kids ice cream vouchers which was awesome surprise for them. Breakfast was great and every single staff member was friendly and welcoming. Will stay again for longer next time and use the spa and pool next time.

This was my first time that I’ve stayed in a hotel on my own with my two children and I couldn’t have wished for a better stay. The staff were very friendly and helpful. The welcome gift for the children was an amazing touch. They loved wearing the robe and slippers. The breakfast was lovely and staff super helpful. All in all a great hotel and will definitely return.

Das Hotel ist sehr stilvoll eingerichtet über die Rezeption, zum Restaurants und den Zimmern. Das Frühstück ist in Buffettform und bietet viel Auswahl. Leider hat der Service des Hotels noch ein bisschen Nachholbedarf. Beim Einchecken wurde vergessen bei uns das Zimmer für 4 Personen vorzubereiten. Im Restaurant wurden die Getränke und der Salat nicht serviert und der Swimmingpool kostet 30 Pfund extra und die Kinder durften es nur eine Stunde benutzen.

The room was very clean. I’m gluten free and the breakfast staff were really helpful with lots of options.

Was brilliant, staff are lovely, made the stay

Rooms were spacious, modern and clean. We didn’t use the spa due to only staying one night and the extra charge as booked through Expedia but if book direct, it’s included. Breakfast was £16.95 and worth it. Great choice. Lovely outdoor seating area. Beds comfy. Bathrooms good. Quiet location. All was good.

Stayed for 2 nights 22-25 Nay 2026 Room Clean Bed Base broken - dispute that had a good night sleep. Bit Dated Shower Good and powerful. No Apps on TV - Disappointing as limited and unable to mirror from phone. Breakfast was Average Booked in for what is supposed to be À la carte Ordered our starter and mains. Waited for over 40 minutes they were very busy - and then the main course came out - we said we haven’t had the starter - they offered to take the food back and bring the starters. We then opted to only have the main which wasn’t the best below average. Pool jacuzzi Good

Breakfast great plenty of choice

We recently stayed for 2 nights Friday-Sunday as we were attending a family wedding on Saturday. Checked in to the hotel at 8.50 and had a dinner reservation at 9. Upon going to our room at about 11 we noticed a letter from the hotel on the bed. Apparently their new policy is not to service the room for stays of more than one night unless they are asked. However you have to let them know by 10 the night before. As we were an hour late I telephoned reception but there was no answer. The following morning before breakfast we went to reception to ask for our room to be serviced sometime that day. We explained that we would be out from midday to midnight. The receptionist advised us that our room would be serviced later in the afternoon that day. Upon returning to our room

Didn't use spa or restaurant

The hotel is lovely. The staff can’t do enough and are always busy working, it’s clean and well kept. There was a little welcome pack for my son with snacks, games and toiletries in a really cute little bag. Really enjoyed the stay.

Kids gift pack in the room was great! Room was very tired, and the bathroom was quite damp and mouldy. A shower only had a full height head, but no shower cap provided. Didn’t use facilities as when I booked the hotel it told me I needed to book and pay extra, we were only going to have an hour so didn’t bother bringing swimwear. Turns out swimming was an option available included for our booking. Dinner was disastrous, but once we had spoken to 3 staff it was dealt with. However it did put a downer on the stay which was for a special occasion.

The pool was a good size. Rooms clean and good food.

Did not have a spa

Buyer beware. We booked a two night break at this hotel using Tesco points . 5 days b4 our car engine blew up on the motorway. This hotel would not even let us defer this break let alone refund us the cost . This happened despite hotels.coms best efforts to intercede on our behalf. Just pure profiteering .

Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms.

I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent.