Nice place and spacious room.

The room is clean & well-equipped.Close to public transport & shopping centre.Helpful staff.

Need to improve housekeeping service and no cleaning service provided for 8 consecutive nights.

Hotel is very nicely managed. Owner of the hotel happened to take the night shift to manage the front desk. He upgraded to a super large 2 bedroom. We had friendly chat.

A good hotel in general at convenient location to a lot of nearby shopping centres! The staff at the front-desk are very helpful. But there are rooms for improvement in cleaniness (e.g. covers for bed and pillows were never replaced during my 8 days stay there, the cooking pot and frying pan were seriously worn-out, cups and plates were not cleaned)

整體較好，但交通不方便，如坐電車出市區至少要４５分鐘，適合自駕。整體較好，但交通不方便，如坐電車出市區至少要４５分鐘，適合自駕。整體較好，但交通不方便，如坐電車出市區至少要４５分鐘，適合自駕。

nicely sized room, update bathrooms and kitchen was nice. one of the bathroom had some odour issues which weren't great.

I thoroughly enjoyed my stay at Quest Mont Albert, I had been meaning to try this one for a while and it definitely didn't dissapoint. The staff here are really nice and looked after me so well. Room was fantastic, strongly recommend staying with these guys.

Clean tidy quiet parking perfect

Staff friendly and helpful. Convenient to have parking within the hotel complex - public transport at front door also. Extra star would have been given if LF/GF options available with breakfast. Some disruption due to renovations in building during stay, but well managed.

Amazing service and host even though I had to ring a few times they were patient and informative

We were on the ground floor, and it was noisy because the room was adjacent to the roadway and the trams. Someone left the doors to the outdoor area open before we arrived, and it had rained and wet the carpet in the room in front of the doors. Not ideal.

Lovely room with excellent amenities. Great off-street underground car park. Within easy walking distance to shops and cafe.

We had a pet room. It was not very clean, persistant odour. The hygiene was not good, stains on tiles in bathroom from previous tenants. Carpet was very old and dirty on foot. Poor water pressure from shower. Faculty TV. If only proper investment to maintain the property matched what is charged. Not fully sound proofed, we had pipes next to our room, with running water noise. We could hear everything in the hallway. Location was great. Good to bring dogs along. Spacious room. Close to transport. Easy parking. Service did their best.

Apartment wa comfortable, clean and well-equipped. Common areas / lift were less clean. Good cafes within easy walking distance, but no nearby evening dining.

Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized

Good spacious rooms and clean bathrooms Great service from hotel staff There was a strong tobacco smell in the rooms The staff did their best to work around limitations

It’s a good location and rooms are nice.

Very comfortable apartment. Friendly efficient staff

The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed