The biggest let down was the breakfast The hot food was always cold

Renholdet var helt eksemplarisk. Kunne ikke ha vært bedre.

Everything was ok but still space to improve

Great

The Residences are fantastic family rooms. We had a 2 bed which meant 2 terraces, a kitchen with washing machine and 2 en-suite rooms. However, as I seem to find in European 5 star hotels, little thought is given in designn stage to women who may want to put make up on or blow dry their hair for dinner. No make up stand/dressing table with mirror and seat, just the non-air conditioned bathroom to fry in! Also we had to call to request a clothes airer after using the washing machine - a small detail but should not be overlooked at 5 star level. The food in the restaurants was excellent, as were the serving team. This is not really a hotel for kids… the kids pool has slides - oug of action for the whole 12 nights we stayed. Kids club was extra and we paid €90 for our kids to put toppings on a pizza base! The kids are not allowed balls or any form of inflatable in the pools, so it is there just for swimming up and down. The tennis centre is great but heavily pre-booked. The Lucia Beach Club was expensive, for average standard food, and sadly I cut my feet (reported to hotel) on the floor of the pool (grout I assume as sort of skinned my toes!). All in all, a good, but not excellent stay in July 2026. We will revert to iKos as a family in future.

When I asked for check out only 1 hour late, was denied, not only the front desk. Also the supervisor.

The property is new and nice! The only problem was a super strong scent entering my connecting rooms, like burnt rubber that staff could not fix. It wouldn’t go away for the whole stay, even after maintenance came in to fix the issue (not resolved). There is another main concern for future visitors, that the only day we went to the Lucia Pool there was a huge line to enter, one line for reservations and hotel guests and one for walk ins. Both lines were full! The staff kindly told everyone in line that there were no seats available for hotel guests or walk ins but then proceeded to explain that there were a few chairs/beds available for purchase!!! My jaw dropped! I scanned the whole pool area and there were so many open chairs available. The staff was overwhelmed and incompetent. Very pretty pool areas but since they prefer paid patrons, beware or come early!!! Breakfast was nice and tasty, staff was great! Vibes at Maneros was cool! Hotel is too far from other places in town like Puente Romano, Puerto Banus, or Old Town so getting around adds up. Hope this review helps!

Excelente Hotel. Maravilloso servicio. Muchos detalles. Está casi nuevo y muy bonito. A unos pasos de la playa. Varios restaurantes muy ricos y el desayuno bufet delicioso.

Nydelig frokost. Fantastisk betjening.

Beautiful resort, fabulous amenities snd nearby restaurants and clubs. Clean beach area. Lots of pool options including Lucia. Food is wonderful. Kids club is amazing. Love, love, love!!

El hotel es precioso la gente q te atiende es increíble super amable sus restaurantes deliciosos Los cuartos están hermosos y de verdad el personal es super atento Lo q no me encantó fue el tema de la playa compartida con nikki beach casi no hay lugar en los camastros porque dejan entrar gente q no está hospedada Me hubiera gustado q fuera playa privada Demasiado bonito para tener al nikki de vecino Y podría tener una playa hermosa exclusiva De todo lo demás es un super hotel recién remodelado Gracias

Great property and amenities. The beach club was impossible to get a chair at afternoon 11am but otherwise everything is great.

Resort is an excellent place to enjoy a wonderful holiday in the Costa del Sol. The amenities are amazing, and the staff is equal to the task at every level. The rooms are beautifully decorated as is the lobby and the pool area as well as a beautifully manicured gardens. The main restaurant is called Manero and it appears that it is a separately owned and managed entity from the Don Carlos team. Although beautifully designed, It would’ve been ideal if the Manero establishment provided the same kind of attentive and preferential service to hotel guests as they do to those reserving from outside. The breakfast buffet was excellent, and the staff incredibly attentive to our needs. I would definitely recommend the Dan Carlos Hotel two anyone looking for an excellent and unforgettable experience!

Regular visitor and first time at the Don Carlos. Fantastic stay and staff were great. Breakfast was really good and one of the best in Marbella. Definitely 5*

Foi bom. É realmente um hotel de praia. O concierge não é eficiente e pouco organizado. Falta hospitalidade. A piscina do hotel ótima, porém os beach clubs não eram tranquilos, pelo contrário.

Underbar anläggning med fantastisk personal

Uns hat alles gefallen, vorallem der Service war hervorragend!

Excellent hotel with beautiful views. Great pool area. The food was excellent as well. A must stay when visiting Marbella.

Helt igennem fantastisk.

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