We have a great time at the hotel, they should improve the food and drinks.

Todo en orden limpio y buen ambiente familiar

My state was great. They had great food, clean rooms, great staff, and awesome shows. I would go back again!1 Great beach and a lot of activities as well. Great pool and good drinks.

Food

Great overall resorts , pools and staff were awesome

Desde nuestra experiencia, hace falta un poco de mantenimiento en las habitaciones, la lámpara de escritorio tenía un falso contacto, el ventilador de techo tronaba, el baño tenía fuga, el clima dejó de enfriar el último día, sin embargo nos dieron atención al hacer el llamado a mantenimiento. El personal siempre muy atento.

Rooms were ok. Staff is not the best. Very Family friendly. Pools are very busy. The worst was that there were cocharaches.

Pool, beach, great Food was good. Room did not get cleaned multiple days, unsure why. AC was broke for multiple days with no remedy.

The resort is huge but everything is very accessible and well organized. Place was super clean. Food was great and varied, and everyone found something for themselves

⭐️⭐️⭐️⭐️⭐️

Perfect as always

Ya 5 años quedándonos en este hotel y siempre regresamos contentos . Esta vez tuvimos 2 casos de emergencia y siempre estuvieron ahí rápido y atentos para ayudarnos . Gracias Barceló al personal especialmente a Fabiola y Mariana

This is an excellent resort with multiple facilities and great quality and variety of foods and drinks.Is our second year and we’ll most likely return next year. Highly recommend.

Rooms were clean and well maintained

Staff is top notch. Property is very well kept and beautiful. Food buffet options are great. The only suggestion about the food is that the rice should be cooked a little more; it was seasoned well but some grains were still crunchy to the bite. Overall, I had a very good and relaxing stay.

We celebrated my mom 60th bday and thr entire staff was super friendly

Perfect everything I love it going back definitely

La piscina excelente , la atención del personal muy buena y amable , solo deberían de modernizar las habitaciones

There needs to be more variety in the food options. The menu is very repetitive, and there aren’t many Mexican food choices available. The room service is not include

We stay at the Premium-room level, and we liked the location of our room closed to the swimming pool, beach and gym areas. The room is advertised as "oceanfront" but this is not the same as "ocean view". We were located on the ground floor with no visibility to the beach. In my opinion, the property's beach is sub-standard compared to other beaches in this area. What is most impressive of this hotel is the amount and variety of family activities and restaurants. Our large family (about 15 people of total, ranging from kids to seniors) had a great time since there is something for everyone! Go-karts, paddle and pickleball, gym and spa, and buffet and specialty restaurants, swimming pool and beach and entertainment activities. And most of all, the staff, from lobby, restaurants, service, cleaning, is absolutely superb! I think this is what makes the Barcelo Maya hotel an excellent choice for a family vacation. Thank you.