Good Morning Staff Management
I would like to express my significant total disappointment and strong dissatisfaction with a horrendous impression of your filthy accommodations. Upon entering the room, the smell that hit me was particularly concerning, it was like smelling a wet cat that smoked several packs of cigarettes. I am formally expressing profound dissatisfaction with accommodations during a recent reservation, Booking Number:, dates of stay]. Upon entering the assigned room, I was deeply disturbed by its unhygienic state. The level of uncleanliness presented significant concerns, and a departure from the premises for a cleaner and more reputable establishment was necessary to ensure my health and safety. This departure was necessitated even after making an advance payment of $50.00. Given the unacceptable conditions of the room, a full refund of this amount is required. A prompt resolution to this matter is expected, and the refund should be processed within a reasonable timeframe. I intend to share my experience across various social media platforms to alert others to the conditions at the establishment. It is hoped that will take these concerns seriously and implement the necessary measures to improve its sanitation standards and guest experience.