The location is great but the customer service is really poor. 服务非常不行，早上跟前台说好的打扫房间卫生，下午回来依旧没有动，晚上出去前又问了一遍，回来依旧是那样。

Quite absurd that a $35 destination fee add-on is a compulsory fee

Lovely boutique hotel, I’d definitely stay again. Comfortable beds, linens, large shower, good pressure, art and ambiance unique and well designed, service was great, cocktails well made, breakfast till 11. Loved it.

Overall, I really liked this hotel. I would definitely stay again. However, it was unfortunate that during my stay neither of the blinds would close so I had to sleep with them open as I had called front desk to get that sorted but no one came.

This hotel has the friendliest and helpful staff. The receptionist who checked us in accommodated a room change as we wanted a room in quieter part of hotel. Staff even helped us carry our luggage down the stairs upon departure. The vallet representative always opened doors for us and helped give directions. The location cannot be beat- next to Amtrak train station . All buses to airport, zoo, Old Town etc were one block away, including Sixt car rental which was 10 minutes walk. We walked 15 minutes to catch Flagship ferry to Cornoda island. Seaport was 15 minutes walk too. We felt safe walking as late as 1am with no problems. We loved the room. Complimentary breakfast was a fixed menu but plentiful even for a vegetarian! The staff serving breakfast sometimes got our order a little mixed up but quickly sorted it out. We would stay at this hotel in a heart beat.

convenient location, clean, enjoyed complimentary breakfast.. room was very small. Staff was not very helpful..staff was outside but didn’t help with carrying luggage’s up the stairs..or any services.

Beautifully restored 1924 YMCA building. Wonderful bar staff. Excellent public transportation nearby. Take the 992 bus from the airport. It drops you off across the street from the hotel. Bus fare for two was $3.75. Sure beats exorbitant Lyft prices!

This historic building is just a short walk from several great restaurants and entertainment.

Love this portafolio hotel. The complementary breakfast was delicious!

Great place to stay at; very well located and in great condition;

Todo excelente y muy lindo

Nice workers. Clean rooms.

Service was great. Friendly and helpful staff. Exterior and lobby very nice. However, hallways were dark, walls scuffed and dirty, carpet worn and dirty and rooms needed some work. Elevator scuffed and dirty. Bathroom sink had a loud drip sound (some leak either upstairs or down). Rooms had no dresser to hold clothing, No closets. No fridge. Bathroom took up half the entire suite. No ironing board. Ice had to be collected on next floor up (we were on 2nd floor). Breakfast was great: good service and food was excellent.

Everything was perfect

綺麗

The continental breakfast was amazing! The staff was at my service when I needed something late at night and the energy of the hotel was great!

It was a really nice experience, the free breakfast is also great

They downgraded my room to a smaller room with a smaller bed and then it faced the street, even though I booked a room facing the (empty) courtyard. Oh, and there were at least two wedding dance parties in the hotel. So I was awakened at all hours by loud noises during my stay and I was there for business so I was fried and spend 5:30-8 am being awake instead of sleeping in advance of my business meeting

Excellent location, close to everything. The biggest highlight is the phenomenal staff especially Jose at the front- he is exceptional, and Sage at the bar in the morning was simply wonderful. Thank you for a great stay! I’ll definitely be back! Dr. Marie Murad

Nice, clean, good location to downtown and airport. Staff was super helpful.