Overall Ratings & Reviews Pousada Castelo de Palmela - Historic Hotel

We loved staying here. It was such a unique experience. The staff were all very friendly and the breakfast was fantastic. We would stay here again.

Beautiful castle setting.

It’s a real treat staying here. What a fun place to stay, a hotel that is part of a 15th C castle. The facilities are great. The tavern on the property had excellent food. The rooms are spacious and very nice.

Warm and efficient welcome by Joao. Was offered help with bags. Hotels.com reward in room. Clean, tidy and comfortable room. Service at dinner equally excellent as was the food and wine. Breakfast comprehensive and attentive service. Worth the stay. Many thanks to the cleaning staff, they did a great job.

Excellent hotel. Best breakfast of the trip. Loved everything about it. Thank you!!!

Nice historic property with spacious rooms & incredible views. Also, courteous staff on property

Beautiful setting, comfortable and quiet room, highly recommend!

Beautiful hotel— 2 restaurants on site (one within the hotel and one on the castle grounds). Breakfast way really good with lots of choices

A very memorable stay in a unique setting. Roomwas old world and charming but did not have facility for USB charging.

Pousada properties are the best in Portugal!

Amazing hosts, awesome service and an unforgettable experience.

The castle next door was terrific! (This is our 4th stay with the Pestana Group.) Breakfast was mediocre…overripe/underripe fruit etc. Terrible smell/toilet noises on 3rd night. Main room heater/fan was inoperable. Shower head didn’t work even though we asked for assistance. Nice size room. Clean, shower glass door gasket coming apart.

Reception staff was pleasant and friendly. we appreciated the bottle of wine as a welcome gift. Food served at dinner was below par... a too full plate of not very warm "Caramella" soup, (not our favourite), a full plate of tasteless black linguine with few shrimps, scallops and peppers. Service was below par. We had a bottle of rose, our glasses were never refilled, but those of other guests were. The male staff member was not overly friendly (to us...) The large room was excellent with beautiful view of the surrounding areas.

We loved being at the historic castle. We happened upon the mideival fair that weekend and was such a treat.

Interesting historically to get to stay in a place like this.

A truly enjoyable experience. Great staff, breakfast, suites and overall hotel are a historic piece of heaven! You won't want to leave. There is enough to relax, explore and enjoy in the castle grounds/hotel. I worked while the family checked everything out. It was unforgettable!

We had amazing time at this place! Stuff were lovely and welcoming, the building itself right out of a fairytale. Stuff extremely helpful (thank you Anna!), and the rooms wonderful.

Excellent place

We had a very pleasant stay at this Pousada. The room was well appointed and the bed was the most comfortable I’ve ever slept on. The breakfast was also superb. The staff were all extremely helpful and knowledgeable. You can also walk around the ruins and fortifications next to the hotel. It is a very beautiful setting. The only very minor negative was the shower fitting in the bathroom that is supposed to hold the shower head. It was very loose meaning when you showered you had to hold the shower head in your hand rather than leave it in the wall holder otherwise the water pressure would cause it to wobble around which sprayed water all around the bathroom rather than onto the person showering.

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