酒店另人惊喜，房间不大但干净

Friendly staff and close proximity to Bristol University. However, there is no lift in the hotel, which would be problematic for travellers with heavy luggages. Complementary breakfast/ fruits / beverages which were quite descent.

Room was lovely. Tea, coffee etc very good. Linens and towels pristine. Bed was exceptionally comfortable. Bathroom was adequate, clean but shabby. The day I was there the chef was off sick, so no hot food. Overall very good.

Great value and fantastic breakfast

The total experience was truly positive, very friendly staff for which nothing was too much trouble. Comfortable room with good facilities. Excellent quality breakfast with a good choice. I will be returning in the future.

Great value hotel in Clifton area, walkable to everything and has available parking. Rooms small but comfortable, no AC but even though hot weather when we stayed a fan provided adequate cooling. Very friendly staff and great breakfast.

Breakfast was a disaster….a staff member made inappropriate comments about other people in my party. Only a few items for my breakfast order arrived and my friends breakfast was not served at all. When I asked where the rest of the breakfast was she said there is nothing available as the chef had left for her next job!

Breakfast was average with some items missing from the English breakfast - on both days we were there. The toast making facilities were very bad. The room was average with one of the beds nearly blocking the bathroom door. There was no extractor fan in the bathroom.

I guess the room is not a soundproof, I hear my nextdoor coughing.

Good price, comfortable room.

Our 2 night stay at the Washington was lovely we were there for the Gromet Trail 3, the room was clean and well presented the staff friendly and helpful, the breakfast was nice. It is a short walk to Clifton village with bars and shops also close the bus routes, The only thing the car park was small.

I had booked a single room, but the bed was approximately 165 cm long! I am 180, so I had to upgrade to a double room and pay 20 pounds extra for each night! I was told that all the singleroom beds were the same size, and I find it a bit strange that they dont inform about the size when you make the reservation. The room also smelled of mold. The double room was ok, but the bathroom could have been cleaner, it was obvious that it has been a while since they did anything more than the routine cleaning. On the carpet in the room there where lots of hair... I stayed for three nights, and they did not make the bed or change the towels once. On the plus side, the staff was superfriendly, and the location is fine. You can walk to the centre in 20 minutes, and there is a bus stop 2 mins away, and they run regularly downtown to the train station. The full english breakfast was also ok. But if I am to return to Bristol I will find another hotel.

Functional, no frills, & perhaps a little tired, but friendly staff & clean bedroom were the important things. The shared bathroom kind of worked, although it could have done with a little more attention in the cleaning. On the whole an ok stay, I’d certainly use again

All the public areas, door handles, TV remote control, window sills carpets and bed spreads need a deep clean. Otherwise, the reception staff and breakfast service staff were great. It’s a shame that the lack of cleanliness lets them down

Wat verouderd maar wel schoon. Prettig verblijf gehad. Locatie super. Ontbijt ruimte snikheet.

All good ,lovely staff and ideal location

The hotel was in a good location and the reception staff were friendly. It felt very safe as a solo, female traveller. For the price, the bedroom and en-suite were well designed and very comfortable. However, there was a bit of a damp smell in my basement room, there were several patches of peeled paint, neither bedside lamp worked and the sash window rattled considerably. Unfortunately, they were unable to move me without me checking out at 11 and checking in again at 3, which wasn’t possible due to a wedding. With a bit of maintenance, the room would be excellent for the price.

Very tired decor however bed linen and towels were clean. Bed was comfy. Fairly good breakfast although basic - more attention needs to be paid to wiping and clearing tables, cleaning sauce bottles and replenishing the small buffet.Welcome was friendly. Shower was fairly weak and went hot and cold, the sink, taps and bath were old and stained through age. The bedroom carpet and walls were were also quite stained. The hotel is in a very good position to go out for the evening.

Staff were really good. Howver the room was too small for 2 adults and 1 child, there was no space for the travel cot. Plus the windows were really dangerous for a small baby who is walking and exploring. Bathroom is really outdated and as a result feels grubby.

Mice running around the property. No ironing board. No tv remote. Cracked sink and big cracks in bathroom wall. I did not stay!! Have to pay for alternative and no refund offered. I am not please with the hotel management or Expedia customer service. I will be closing my account.