We booked 3 rooms. All were lovely, warm and comfortable. Toiletries smell really great and everywhere was clean. Check in was quick and easy, we arrived at 2:15 and 2 of our rooms were ready so we were able to leave our bags and freshen up. The hotel is right in the city centre so lots of things to see and do. I have stayed before and would stay again.

No concerns

Really lovely stay - super comfy bed, lovely toilettries, very clean and really helpful staff

Had a lovely stay in a suite - main things that stood out were very friendly staff, excellent location, good breakfast, clean room, comfy bed. Would definitely stay again!

Great lication, rooms lovely, staff friendly.

Stayed in the Thonas Bewiick suite. Amacing comfortable bed suoer king size and lovely room. Brrakfast

Check-in was fine, staff were friendly and polite. Got iut of the lift on floor 2 to a smell of weed. Our room was the first room and i was worried the smell would be in there too but luckily it wasnt. Room was fine, bathroom toilet banged against the wall when you sat down, seemed loose. Informed staff at checkout of these issues and they are looking into it. Central location for newcastle city centre.

Excellent size room which was very clean and fabulous location for our stay in Newcastle

The room was spotless and it is centrally located, very convenient.

Friendly staff and lovely room- really good hotel.

The young female check-in staff were very unfriendly. The room was very tired and in great need of a refrurb with stains on the carpet and very dirty bathroom tile grout.

Another great experience, highly recommend this hotel

The reception staff were very friendly and welcoming and being able to leave our bags before check in was very helpful. The room was very clean, spacious and comfortable. We’d definitely stay again.

Lovely staff, fab bed, good location.

The staff were fab couldn’t do enough for us left early on the Saturday and the kitchen staff made us a continental breakfast for the train very nice of them would definitely recommend your hotel

Staff really friendly. Room good size, could do with a few touch ups to decor & furniture.

Beautiful wee spot. Lovely staff and breakfast was delicious. Well located for everything. Wouldnt hesitate to recommend.

Fantastic hotel location great

Great location and easy parking nearby

Great location very close to the train station , about a 5 minutes walk. O2 City Hall about 15 minutes walk. Hotel was great, spotless well decorated roomsl and lovely bathroom. Reception staff friendly and helpful.