The front desk were very helpful.

Everything good

Quite possibly the worst hotel I’ve ever stayed in. From the mould on the bed frame, to the broken shower, the stinking drains, to the abandoned cars, vans and lawnmowers all over the car park. Not to mention the closed down restaurant that now houses the scariest looking Cane Corso dog you are ever likely to see! Why on earth Hotels.com have this on their platform is beyond me. This place is ran by what looks like gangsters and does not feel safe in the slightest. If I had somewhere else I could have stayed I would not have gone within a mile of the is place! DO NOT BOOK THIS HOTEL!

Very clean room and bed. Parking easy.

Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money.

Very basic and tired

We stayed here for one night last week. For the price we paid we were happy. Bed was comfortable, parking right outside. The room was clean, reception efficient when we checked in and box to leave key card as we left early. It did feel like a 1960's holiday chalet style accommodation but for £50 we were happy.

Great value for money . Clean room, helpful staff, easy parking and local National park.

Hotel Rafiyah is a lovely place to stay with easy access to Redditch and surrounding areas. The hotel its self is usually quiet and you can easily get a good night sleep in its comfy rooms. Excellent value for money. Parking is availiable on site. Would highly recommend

Easy

Sink cracked, uncomfortable bed, cold and damp

The room door would not open all the way and the bathroom door would not close. They need a grab bar at the end of the tub to reduce the risk of injury when getting out of the shower (tub had high sides and the bottom was a few inches higher than the floor). Curtains would have been a nice addition given that the blinds did not provide full privacy from the people who i could see walking past my window. A bin in the bathroom would have been nice as would some kind of doormat so i didnt track in muck from outside. The bed was comfortable and the shower pressure was good.

This has to be one of worst hotels in the world! First impressions when you arrive say it all! Never ever again! And it just gets worse when you get to your room!

Suitable for a overnight stay or weekend visit to see family who live in Birmingham.

Room dirty, staff rude,,not professional, wc very dirty, bed, towels , walls, floor very very dirty . I do not recommend this hotel to anyone

Quiet and overall ok, bit a bit run down unfortunately

Blinds don’t cover window so no privacy. TV vey small and old. very scruffy surroundings, old static in car park and scrap vehicles.

It's little more than a doss house. Broken down cars outside. Cladding boards falling off. Dangerous electrics hanging down. "Curtains" with no privacy. Dead insects in room. Staff smoking at reception.

absolutely disgusting!!! the 10/10 reviews have to be fake my workers refused to ever go back

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