Good space parking

This hotel needs a serious update. Everything is broken, dirty, and worn out. Even the parking lot looked like it hadn’t been maintained in 50 years with huge pot holes and loose gravel. The layout of the hotel is good, but it is very run down.

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Lack of sufficient staff to support the hotel guest. Staff was pleasant and friendly but it appeared they did not have the staff necessary to provide the services to their guest.

Room was cozy, great amenities like 24/7 gym and a pool open with good hours. Only thing u didn’t like was that I booked this room because it included breakfast as per Expedia website but didn’t get any. It was between in room jacuzzi with no breakfast and the room I chose with breakfast. Other than that my stay was good!

good

Friendly staff

there was no soap in the soap dispenser shower area

The room was clean and tidy. We checked in and wanted to go swimming but they had the pool closed for swimming lessons and wouldn't be available until 5:30pm. We have small kids and 5:30pm is dinner time plus we had activities planned for the evening. It was very disappointing that hotel guests were not allowed access to amenities we paid for with our stay. On top of that the slide is only open for 3 hours in the morning on weekends only.

The staff were wonderful, but the rooms were a bit dated, the bathtub was a bit rusty and the mirror and ceiling had splatters that looked like a horror movie. Check in and out were seamless.

Well to start there is no notification that this hotel is housing refugees, which I was put in a room next to them. The hotel was fairly empty from what I could see, they should have distinct areas for paying customers. The room/bed especially was not up to par for price paid, and bed did have a distinct odor to it. I had to sleep with my clothes on for the night. There was bags of food garbage left in the hallway in the early morning when I left for work. ***Courtyard Marriot should post when they are housing refugees*** at a certain hotel. First time I have ever been really disappointed with or complained about a stay at a hotel. Breakfast not included for the price that was paid, I could have stayed at a less expensive hotel and been provided at least a complimentary breakfast.

Rooms and

Room was great. Staff, amenities and overall was great. Keep up the good work.

Friendly staff.

Will definitely be back again

It was all good

Good service from front desk!

Everything was great. The staff were polite and helpful. The service checking in was great. It would have been nice if the restaurant and bar were opened a little later on a Saturday night, as they closed at 10pm. The security did a fantastic job at keeping the kids in line who were there for a hockey tournament. The place was not wild and crazy like some hotels.

There was a blood stain on sheets,