It’s ok

Very nice location

Very nice front desk receptionists with warm smiles and greetings. Both the lady and gentleman. The ice lemon water is definitely a plus. Room is clean, cozy, classic and clean. Will definitely come again when visit Ithaca.

Love the location, the staff, the picking up and dropping off at Ithaca airport, the pool and hot tub, the clean rooms and the reasonably priced breakfast place right in the samebuilding

Nice place.

Nice stay!

The bath tub has hair , dirty hand towel on top of the shower curtain and body cream was empty

Staff members were helpful, friendly and polite and the room was clean and comfortable. Our only real complaint is that the room smelled of stale smoke.

Stayed 2 night when looking at colleges. Easy to get to both Cornell and Ithaca college. Clean, quiet and easy to walk to many restaurants. Staff was friendly. We have no complaints.

Was very convenient to colleges when I was visiting my daughter

The food in Ithaca was incredible—fresh, creative, and full of flavor. The town’s peaceful vibe, with its quiet streets and charming little shops, made it all feel like a hidden gem.

Were told our preferences were not communicated by the third party booking site, but that a king was not available (so how did they know we wanted a king?). However, I was most disappointed that they gave us an accessible room. I have a parent that requires an accessible room and it is extremely frustrating when hotels are NOT full and give them away. The room had a strange smell and the windows are locked. There should have been a beautiful view of the lake, but the curtain's draw string was broken. No view. I wish I had taken more pictures, but the area by the beds had clearly not been cleaned in some time. There was dried rice, candy and other trash under the bed. There was all kinds of hair in the tub. I am sure it could always be worse, but I was extremely disappointed in this $560 room. Very expensive for what we got. Would not stay here again.

Housekeeping only comes every other day to clean, have to ask for towels. room was over $400 a night. Parking is in building on next corner and not easy to find if arriving in the dark.

Premium room was spacious and very quiet. The hotel is centrally located with lots of dinning option within walking distance.

Just 1 minute walk to Ithaca Common, room is quiet and clean.

Room had a moldy smell the whole time. Air conditioner could have been stronger. Beds were good. Washroom was good. Staff was good.

Pleasantly surprised ; room bright ,clean and very comfortable .

The staff was friendly and helpful. The beverages in the lobby for guests was very nice, especially the cold water during the very hot summer days! The free parking was great, but I had to circle the block a few times before I realized that I had to park in the municipal garage. so the explanation for the parking online could be better. The security was good (i.e., no using elevator without a room key and no access to building after hours without a room key), and it was needed because the area had a lot of activity and not all of it made me feel comfortable. My room was spacious and relatively clean, but there were some food particles on the rug and some sticky areas (on floor in the entrance and on one of the bedside tables). The bed was super comfy and the air conditioning worked well. The location is very convenient for doing things in Ithaca. You can walk to many stores and restaurants.

Lovely stay at the Hilton Garden Inn. Rooms were very clean, parking is free in the garage across the street. The staff was very nice!

Hotel is very nice, clean and staff is professional, responsive and helpful.