Overall it's good. The service is excellent, and the room is cosy. But there was only one drawback which we met a private party. Therefore, the spa, Sunna cannot used as much as we can.

The hot tub was warm enough, but the pool with the jets on the side. When they are activated the chlorine was very strong and made our eyes sting.

Room was basic but clean. Staff helpful. Decent breakfast. Pool quite small and limited poolside chairs. Sauna room small. Jacuzzi was big and good pressure. Lakes restsurant had limited choice for vegetarian and no chicken or lamb dishes. Nothing nearby and the closest place to dine is Faversham.

Friendly staff

Clean

Spotless throughout, excellent breakfast. Aquamanda top marks all round

This was my second time visiting Hempstead Hotel and I was so glad to have returned. The welcome from staff is always lovely and very clean. My room was a wonderful size which was immaculate throughout. The bottled water is always nice to have along with ample biscuits, tea and coffee. I like to go out to the cinema which is only an eight minute drive. The breakfast was wonderful; smoked salmon and scrambled eggs cooked to perfection. I didn't feel rushed and gladly took my time to saourr every delightful moment. I visited the gym and sauna which were clean and tidy throughout. The extra bonas of the stay for me is that you really can make a full weekend of it as check-in at 3pm but you can arrive at any point of the day you are staying to use their amenities and the following day check-out is at 11am, but again, you can stay until 5pm!! Delightful stay and so reasonably priced. I shall vary much look forward to my stay again in the near future!

Received with a friendly welcome, offer of help with lifting my bags to the room. Room was clean and fresh washing smell. Used facilities, very pleased.

Clean and tidy. Staff attentive and food decent… lovely little rooms to relax in too

Lovely stay as always

Great customer attention, room specious and clean, lovely stuff. Dinner menu can be better, but breakfast was lovely. We will be back definitely.

Amazing staff, fantastic rooms and setting. Lovely evening meal and treatments in the spa were great

We had the loveliest stay in this hotel, the staff were so welcoming and the spa was amazing! Also would highly recommend booking into the Lakes Restaurant during your stay, great food for a really good value and our server (Faith I think her name was) was fabulous! We would definitely be back :)

When me and my daughter arrived at hempstead house, we was very welcomed by the receptionist. Our room was clean and fresh to a very high standard. The food was outstanding and the staff

Room was nice if not small. Staff were very slow serving food and were not friendly or didnt seem happy to be there

Great

Room

Room gorgeous, facilities fantastic, staff brilliant, friendly and helpful. Probably one of the nicest, if not the nicest hotel I've stayed in and fully plan to return

.

The staff are exceptionally nice and always cheerful. The spa is extremely good with a quiet swimming area, jacuzzi, steam and sauna, as well as an excellent massage and facial. It was perfect for a relaxing weekend and very good value.