I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful.

Family trip, a group of 5, good location, very nice facilities, best view, good service by the friendly staff, will definitely go back to stay when I go to Lugano again!

酒店服务员很nice，主动帮忙，第一次入住就帮我upgrade到loyal room，房间很宽敞漂亮，很有艺术feel，又有露天小阳台，酒店餐厅和周边景观非常棒，可以远眺美丽的Lugano湖和连绵不绝的山群

I booked this with a special weekend offer. The quality of this hotel is much much more than expected. Spacious room. View overlooking Lugano. Comfortable bedding. Tasty food in restaurant with stunning view. Delicious and various choices of food for breakfast.

The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.

Feines Frühstück, welches man mit Sicht auf Lugano geniessen kann. Der Terrassen-Boden würde nach dem Essen jedoch jeweils eine Reinigung vertragen.

The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.

P

Great location with incredible views. Great helpful staff, great breakfast buffet.

Schlecht fand ich dass an der Rezeption und im Restaurant kaum jemand Deutsch sprechen konnte. Lugano ist in der Schweiz. Und ich denke es kommen einige Gäste aus dem Deutsch sprechenden Raum nach Lugano. Auch vermisst habe ich eine Infomape im Zimmer

Sehr freundliches Personal, schöne Zimmer, obwohl das Hotel schon etwas älter ist. Der Aufenthalt dort ist durchaus empfehlenswert! E-Lademöglichkeit vorhanden, wobei etwas teuer.

Last second booking. Grateful for a very early check in and very kind service

This place was outstanding. No need to type a long review, just think about everything you love in a hotel and Villa Sassa has it. Superb!!

Expensive for what it was. The hotel feels a little tired. Breakfast was the highlight. Disappointing that they wanted to charge a flat fee of 40CHF to use the car charger (irrespective of actual usage).

The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.

beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.

Parken im Freien ist kostenlos aber Platzmenge ist begrenzt. Hotel Ausstattung ist in die Jahre gekommen. Es müsste dringend renoviert werden. Klimaanlage im Zimmer mit fast 40 Dezibel zu laut.

Our first time in Lugano - family trip!

The Lugano 4 nights/5 days were new to me and Villa Sassa including the city was very enjoyable.