The hotel offers excellent service. The entire staff is as friendly as could be and if you need something you only need to ask. The location is directly across the street from a beautiful beach but keep in mind that it is noisy at all hours. If you are a light sleeper it may be difficult for you. I use earplugs and that helped greatly although there were times where you could still hear honking horns very early in the morning. Again, it is an incredibly busy location and right in the middle of where you want to be in the city. Some items in our room that were listed were not there but we simply asked and the hotel staff very quickly provided what we had asked for such as a coffee machine and bathrobe. They also made good recommendations on restaurants nearby and currency exchange. The breakfast buffet is expensive and the food was very good. Overall the hotel is excellent.

NA

Was ok

Hotel tres beau et idealement situé

This was a family trip, where we stayed at 4 different hotels in Spain and Morroco. Barcelo Tanger was by far the priciest. There was a smell of sewer on the floor, they said they had "upgraded our room" but now I'm convinced they were lying so that we wouldn't complain about how horribly noisy and stinky that floor and those rooms were. It was really difficult to communicate with staff. My first language is Spanish and I can say a few little things in French, yet it was so hard to get some type of service. I got inconsistent guidance on who to reach out for assistance, and clearly they wanted me to use room service to charge us more. The hotel had fragrance machines lined all over the floor where we stayed to masked the smell of sewer water, and the fragrance was penetrating, and migraine inducing. I was terribly disappointed. It really marred my experience of Tangier.

Fina lokaler, skön o bekväm säng. Rent och modernt rum. Däremot är servicen urdålig för en 5 sjärnigt hotell. Personalen hade glömt att köra väskorna till vårt rum och väskorna låg kvar vid hissen. Vi fick påminna dem efter 5h. Det tog ca 1h för personalen att köra ut vår bil från garaget när de hade sagt att det skulle ta 5min.

Bad quality of service, no respect for privacy, staff entering rooms without permission even though there was the paper do not disturb at the door, i paid 2 nights and left after one night because of the bad service, i paid for dinner and the food was bad as well, noisy hotel not worth the price at all. The can’t provide simple room service for coffee.

Muy buena ubicación y las vistas a la playa hermosas. El espejo estaba un poco sucio pero en general la limpieza buena. Solo nos quedamos una noche pues era nuestra última parada en África. El staff del hotel muy bueno y el dasayuno muy completo

Room service est deplorable

Séjour agréable Sara et Lamia au buffet sont superbe

We stayed 2 nights in this modern hotel.

Excellent staff especially Aymame. Great location, 5 min walk to the beach and close to the mall and restaurants. I thoroughly enjoyed the food as well in the restaurants; both the one on the 10th and 8th floor . I will definitely come by next time I’m in Morocco.

Alles top, nur leider sehr laut Man hört die Autos und Straßenlärm.

Excellent séjour. Point à améliorer: Bouteille d’eau journalière dans les chambres.

Super negative stay. Hotel charged me fees two times. Charged $50 for ice they brought. Operantly where is no free ice in this hotel. In any city in Morocco I staid they had ice. Customer Service level very poor. Conditions of the room super poor. A lot of damaged items. And wi-fi did not work but they dont compensate for it. I heart myself to ver those sticking out wires. And doors are not posible to close.

Da un hotel 5* mi sarei aspettata maggiori servizi: piscine sporche e poco curate, bar sprovvisto del 50% dei prodotti à menù, ristorante non in grado di offrire prodotti senza glutine a colazione. Direi più un 4 stelle scarse che un 5.

One of the nicest and best run hotels in Tangiers. I highly recommend it.

Great location and the hotel is decent but this is not a 5 Star hotel as advertised. The bathroom door in the room didn't work. We had to request to have our room cleaned. The front desk service is amateur. But the rooftop bar/restaurant is nice.

Great place to stay, we were here for 4 nights and it had everything room service, CLEAN rooms staff are bery helpful and polite, nearby are food places alot of fast food and a few restaurants. Taxis are always around also so not kuch waiting arkund for taxi. They also did a nice surprise for my birthday with cake and fruit. A massive sports tv area downstairs where you can watch any big games so no need to worry about missing a football game either lol. Right across from the beach i would defo come back here.

Terrible customer service. And accommodation. Hotel charged me fees two times. They separately charged me for ice. The WiFi did not work for two days, I could not work and 0 compensation for it. My room had a lot of damages. How come rooms are not fixed?