整潔舒服

Very good. Service was good. Easy walking access from train station with lots of luggage.

Wonderful staff.

Personnel charmant à la réception

Hotel is right next to the train station and a 15 minute stroll to centre.

Nice hotel, clean and recently upgraded. Room spacious, large good bed and huge bathroom with great shower. Hotel is opposite train station therefore somewhat dirty area with undesirables hanging around and dealing across the road from hotel. Restaurant hotel is a must try but breakfast average.

Es war schwierig einzuschlafen, weil so viele Leuchtdioden um einen herum sind und der Kühlschrank so laut ist.

Bra hotell med fin beliggenhet, god frokost og basseng.

Overall very good. Great location near the station and a 10 min walk into town. The room was nice albeit slightly cramped in size. The corridors could do with an update; I am comparing to the Novotel in Lyon which was fantastic. The thing they need to improve is the check-in with only one person to cope with a long queue of people.

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Nice hotel. What you would expect for a nice 4 star hotel, but too close to the train station, which is not a nice neighborhood, and 20 minute walk away from the historic center.

Due to initial issues with room (did not get the the superior room as booked) our first impression was not that good. However the staff found ways of compensating us and therefor our impression changes from quite bad to good.

When we arrived for check-in the guest in front of us was having terrible trouble trying to settle his bill, as the employee on the desk could not add up his parking and tax charges for his stay. she clicked on a calculator for 20 minutes, before she agreed with what he had been telling her all along even though she wanted to charge him more than what was owed. when we got to her after his account was settled which was around 25 minutes she didn’t even apologise for the delay or welcome us to the hotel or even say hello, she just said, “name on reservation?” Honestly not the welcome we expected, but thankfully did not reflect the rest of our stay as it was excellent and would happily stay in the hotel again. Roof top pool was also a nice escape from exploring Parma and refreshing when the temperatures were so high.

Soggiorno piacevole. Hotel moderno e sicuro.

7

Wir würden das Hotel für einen Kurztripp mit Auto sehr empfehlen. PP und Nähe Zentrum ideal, zudem alle sehr freundlich. Gutes Preis Leistung Verhältnis

Prima hotel op loopafstand van het oude centrum. Zwembad. Parkeergarage. Restaurants in de omgeving. Start voor bezoeken aan Milaan en of de automusea van de grote Italiaanse merken.

The hotel was okay overall. Some staff members were really friendly, while others seemed less so—perhaps due to a language barrier. We weren’t allowed to check in before 2 PM, and initially, they wouldn’t even let us complete the paperwork. At exactly 2 PM, an alarm rang and only then were we allowed to check in. They hadn’t even checked beforehand if the room was ready, which felt a bit unfriendly and odd. The room itself was small and a bit worn. It was close to the hallway, and we could hear everything—lots of people walking by and talking. The location is central, which is convenient, but it’s near the train station, so the area felt a little dirty.

I stay frequently here and was disappointed that the past two trips this month the conditioner has not worked. This trip I asked reception 3 times to top it up as the pump didn’t work and called from my room - it was never sorted - very frustrating

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