Vienna Marriott Hotel

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整體評分與評論 Vienna Marriott Hotel

Traveloka (3)
其他來源 (1,001)
7.9
愉快體驗
來自 3 則評論
由旅行者提供於
清潔度

8.0

房間舒適度

8.0

餐點

6.0

地點

9.0

服務與設施

8.0

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旅行者評論 Vienna Marriott Hotel

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顧客評論
B***a
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閒暇
icon-origin-TRAVELOKA
6.8
/10
94 幾週前評論
The location is great. But I encountered problems when checking in. I booked 2 rooms under 2 different names but one of them didn't appear in their administration system so I was waiting quite long. Furthermore, I booked 2 rooms with separate twin beds but the hotel gave me rooms with king-sized bed. I insisted to have rooms with twin beds because that was I booked and I showed them the evidence I. E. Room title and room description. But the staff, her name is Ruchida, talked back and did not have courtesy to understand. She insisted that what was recorded in their administration system was king bed. I did not appreciate her rude attitude as if I was tricking her. But I am grateful her other colleague, David, and their supervisor are nice. I was finally given rooms with twin beds, in line with my reservations. If you booked this hotel, I suggest make sure your reservations are correct when checking in. If the staffs are rude, avoid any arguments and just speak to the managers.
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EDDY
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8.5
/10
170 幾週前評論
Bagus dan nyaman dekat ke Pusat Kota.
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