Good breakfast staff excellent

I used the hotel for an overnight trip for Cheltenham races. It was good for a one night stay, a pool, comfortable. Evening meal on site and a good breakfast with helpful staff.

It was a good stay for the price, not an expensive hotel but it delivered a good quality stay. I didnt have a problem parking any night, the foyer is inpressive and pianist is a nice touch - especially upon arrival. Staff were friendly and helpful, rooms were decent, slightly dated but you get what you pay for, the bathrooms were in need of some love but again - thats probably factored into the lower cost than other hotels. It was a convenient location for me and really close to Lickey Hills Country Park for nice after work walks. The lesiure facilities arent bad - again abit dated, but cant complain - only thing id say is the listing on here doesnt make it clear you have to pay £4 per day to use them in addition to your room or a weke pass is £10, worth doing and not expensive but should be stated clearer in room listing I think. I didnt try the bar and restaurant but it looked very popular. Happy with my stay overall and would stay again.

Good breakfast selection, Very helpful staff. hotel needs investment but staff do their best to run it efficiently within these constraints

Reception could be better. Bar staff great, facilities good. Wasn’t sure why one of the staff in the gym were hiding in a box scaring people

Not a bad hotel but rooms are looking tired. Meal in bar was good and reasonably priced. Breakfast ok. Staff were good and very helpful. Not the best hotel but reasonably priced and plenty of parking.

Clean

Room needs updating but decent facilities and good basic food menu

The room was big and staff were great but the room smell also was the wash room need some work.

The hotel was ideal for what we needed. The rooms are very spacious but the bathrooms could do with a refresh. It is really good we can bring our dog and the complimentary parking was a welcome surprise. Thank you

Good location,easy parking,large rooms,great bar area. .

For the price point. Clean and good value for money

Facilities in the bedroom were good coffee machine, tv etc although expected a bigger bed in a premium room. Bathroom was a bit tired but towels were excellent. Wasn't expecting to pay to use the swimming pool. Nothing mentioned in the description of the hotel.

Property was nice and I’d stop there again

Sadly the hotel room was dirty, the breakfast didn’t taste right and the parking and gym were extra charges.

Room was terrible. Dated, run down and there were numerous items of rubbish from previous guests or tenants, these were not even small things. Items of note being a pot of chewing gum. A medley for some Christmas event. Numerous bunches of popped baloons. I was staying as a central base to work from. Most customers I visited in surrounding areas told me that the hotel was used to house migrants. I have no problem with this but it doesn’t feel like any of the money earned housing the migrants was put towards making the hotel any cleaner or fresher. The bed had broken casters wheels meaning the bed wasn’t flat and I slept on an angle. a week like this was super fun…. Not. I didn’t feel like was worth speaking to reception to address this as majority of people I spoke to and the reviews online (which I wish I’d read prior to staying) all concluded my

Room clean & staff helpful

Amenities and cleanliness could be improved.

Good value and convenient

Rude receptionist. Additional charges to use the gym, rooms dated and damp smelling, loads of people smoking joints outside the entrance, avoid this place at all costs! Food was ok though.