We felt like the room should have been better vacuumed. We checked in late at night, so it wasn’t until the next morning when we began to notice some issues. The carpet had not been vacuumed because we found crumbs, broken glass shards, and candy on the floor. With that being said, I called the front desk and they were very prompt in getting the carpet cleaned.

The room slept 8 people but the living room furniture only sat 3. The couch was very uncomfortable to sit on, the only chair was small, wobbly and dirty. The beds were uncomfortable. On top of this, there were gnats throughout, constantly swatting while eating. Outdoor water slides were closed.

This hotel was excellent. Very spacious, clean, and comfortable condo with everything you need including washer/dryer in rooms. Highly recommended

It was pretty quiet but we loved that there were both indoor and outdoor pools as well as hot tubs. Staff was always friendly, the entire property was well kept and clean and it felt like a very safe area! Plus we were super close to everything!! Stores, restaurants, anything you can think of, was only a hop, skip and jump away!

We been going to Tennessee for a long time this is the best place we ever stayed at we will be back hope a longer stay next time

Had a blast !

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again

Enjoyed our stay. Affordable and easily accessible. Staff was very helpful.

We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!

Friendly staff, very accommodating. Rooms was clean. Close to all attractions. Will definitely go back

A great resort, kid friendly. Close to a lot

This was family trip and everyone had a great time. Check in was easy. Room and beds were excellent. Pool areas were fantastic. Will go back and recommend to family and friends

Good for family,

A bit outdated but my kids love the outdoor and indoor water parks. Also how everything is so close by. This is my 2nd time staying here we stayed in July and now this Labor Day weekend.

They will give you the worst room they have available

Hotel its self was great but had a midnight disturbance that we all had to wake up. Especially my kids. Did not appreciate that at all.

Overall the property was okay. Kids had fun, although we could not really enjoy the arcade. The change machine only takes $5 and $1 bills and I had a $20. The front office could not break it as they are a cashless facility and there is no other option on site. There is also no bars or restaurants onsite which is an inconvenience.

Looking forward to coming back! Fun relaxing resort. The bunk blankets aren't super soft so the kids used theirs.

Room keys didn’t work and had to sit in hallway waiting for someone to bring keys.