.

The bathroom are terrible and totally outdated. The showers must be 30-40 years old and dangerous with high risk of falling. Carpets in the hallway are stained, the property is in poor condition. Staff are really nice but would avoid staying here … stayed here in march 2026

Room was clean and a good size.

Great breakfast

This is a nice hotel around a 15-20 minute walk to the cathedral and main central area. The room was bright with a modern bathroom, comfortable bed, and good quality linen and towels. We had a fridge and a kettle which was great. Everywhere was clean. There was a good range of foods at breakfast including cooked food, cheese & meats, pastries, fresh fruit & yogurt and ingredients for tostadas. The gym is small but has good quality equipment and is in good condition. The rooftop area is nice, with an awesome view of the mountains & city. The outdoor pool is small. We did not use the indoor pool area as this was €22 for 1hr. Both pools are more for lounging than doing swimming exercises. The staff we met were friendly, especially the two young men running the bar and bar food service- professional but engaging & very hard working. The main bypass runs close by so if you want to have the window open, you may need earplugs. We would stay here again.

Didn’t use it

Spa y masaje muy buenos, la estancia mucho ruido por la noche, hay una discoteca justo al lado y se escuchaba muchísimo, no pude dormir los dos días que estuve.

Clean room, friendly and helpful staff

I had a great stay at this hotel. The facilities are excellent, and both the room and the bathroom were very spacious. I especially appreciated that the bathroom and bedroom are completely separate, which adds extra comfort and privacy. Everything was spotless, very clean, and well organized. The location is fantastic — it’s within very easy walking distance to Gran Vía, which made getting around the city extremely convenient. The only minor issue I experienced was that the air conditioning stopped working at one point. However, I reported it to the front desk and the staff was incredibly kind and professional. They handled the situation immediately and resolved it right away. Overall, a very pleasant experience and I would definitely stay here again.

Excelente

Room was very comfortable and breakfast was top class

Ok

Asking so many information, not sure where to use. The service is just so so

Chambre impeccable

Tudo perfeito

Todo excelente

Tudo ótimo

cafe da manha ruim, atendimento pessimo, boa localizacao e quartos antigos

Très grande chambre avec belle vue.

La habitación y el personal maravilloso, lo recomiendo mucho.