Staff fantastic

The staff are fantastic and very helpful ... The Coulston is my go to hotel when I visit London ... So sad when there isn't a room available for me .... And I love the fact that I can bring my dog ... Thank you everyone at the Coulsdon

Staff great good value place a bit dated

Lovely hotel with such potential just needs upgrading as things are a little tired

Very friendly & relaxed .

Lovely room, food was also lovely

Very good meal at a sensible price

Breakfast was fair, but pastries ran out quickly. Bathroom door caught on tiles. Tap top came off. Decor was once lovely, but in need of redoing. Would consider staying again if I knew that the hotel had been redecorated.

Stay was okay, loud party downstairs went to late, tried to contact the property several times with no response to arrange an early check in, shower had poor water pressure.

Food was good. Room was a little tired. Needs updating. Area around hotel is lovely with the golf course.

This property is delightful... the manor house is exactly that, a converted manor house with a golf course. The grounds are stunning! The staff is some of the friendliest & most helpful I have EVER experienced. The food was fresh and well prepared. The property is clean. The only let down is that the guest rooms are "tired"... they are still in the 1990s... however, they are clean (mattress was great), towels are large & clean... but the room was tired... which is why I sat outside with the bar/restaurant and enjoyed the amazing outdoors.. with that being said, I will be back next year... the staff made me feel like family.. the room was safe, clean and comfortable...

Bed was ok rest of room looked in need of upgrade. Breakfast wasmt worth the £10, cooked food was cold as hotplates not on. Lacked quality all round really. Next week they are hosting a fawlty towers weekend they wont have to change much

The staff are lovely and helpful . Beautiful grounds . Spacious, clean room with tea/ coffee facilities.

There is no air conditioning, fridge and the tv options were poor. When we opened the window the top of the window was black and cob webs. Bath tub wasnt clean and needs updating. The bed was comfortable and the view was lovely.

Describing this property as tired would be generous...'Knackered' might be more appropriate. Dirty windows, mould around bath, loads of unattended minor damage, cheap plastic badly-fitting loo seat, creaky floors etc. Needs a major overhaul. On the bright side, staff were polite and helpful and breakfast was decent.

Shower not working. I was offered to shower in the players changing room!!! Kettle plug didn’t reach the power socket Although I was offered a £30.00 refund a full refund would have been more appropriate

Great place to stay at

Attending a funeral in the area. Good overnight stay nearby.

Awful Stay – Would Not Recommend I checked in and immediately asked to move rooms due to the poor condition. I was told I was given this room because I paid the cheapest rate — £76, which is far Awful Stay – Would Not Recommend I checked in and immediately asked to move rooms due to the poor condition. I was told I was given this room because I paid the cheapest rate — £76, which is far from cheap for what I received. The room was unacceptable: there was mould in the bathroom and around the windows, and something unidentifiable (and disgusting) smeared on the mirror. I didn’t feel comfortable enough to get into the bed — I slept on top of the covers after being bitten. This was one of the worst hotel experiences I’ve had. I have photos to back all of this up. Completely unacceptable. cheap for what I received. The room was unacceptable: there was mould in the bathroom and around the windows, and something unidentifiable (and disgusting) smeared on the mirror. I didn’t feel comfortable enough to get into the bed — I slept on top of the covers after being bitten. This was one of the worst hotel experiences I’ve had. I have photos to back all of this up. However the website will not allow me to load. Completely unacceptable.

Lovely hotel. Spectacular surroundings which added to the enjoyment