雖有免費的無線網路，但有些房間收訊不良。

免費無線網路很方便，有些房間收不到無線網路，必須到大廳上網。

great hotel ideally placed in newbury

Good location in town centre, parking on site, very nice friendly and helpful staff. Food & drink good. Nice decor and room tidy. Only complaint - room was on the front and noisy with traffic - requires double glazing and better coverage curtains to stop car lights. Traffic is light but the windows are old and offer no sound reduction. But I would be happy to stay again - in a different room.

Room ok,shower pressure was weak. breakfast was cold but reasonable price

Room decent size although tired, bathroom in need of refurbishment (shower rail loose) shower runs hot and cold. Great location for the town with on site car parking.

Nobody on reception when I arrived - eventually found the receptionist in the bar. Parking availability isn’t guaranteed as a hotel guest because the car park has very limited spaces, shared with bar/restaurant patrons (and Xmas party attendees). Money has been spent on modernising the ground floor but that’s where any investment seems to have stopped. You go up the stairs to the first floor and even the carpet changes from contemporary to 90s parents living room. Wasn’t asked how my stay was on departure, otherwise I would have told them the water in the shower went icy cold twice that morning when I was trying to use it. Generally offers less than the refurbished Travelodge rooms, or newer built Travelodge and Premier Inns in the town centre.

The first room have mould,no heat just horrible,,in the morning for the breakfast I'd have to wait 22 minutes for bacon and sausages, someone had to go to the shops to get sausages.coffee cold , On Monday morning, I was leaving my Key back , I told the receptionist about the room , didn't even bother her .

Clean room and nice staff.

Was delicious and yes, it provided a good breakfast to set us up for the day.

Lovely hotel, good friendly service, great lication

Good central hotel with lots of space inside. The buffet breakfast was good and well worth the money.

Great place

Been a regular guest over the last 4 years due to work. Great location, friendly staff but the condition of the rooms has only got worse. With some money spent on it could be excellent.

Staff were very friendly and helpful. Not the ideal place if you have lots of luggage, no elevator and lots of very narrow stairs. Overall a nice place for a short period of time, food was good

Great place to stay

The bar offered a good service

We are regular visitors - good value

Fantastic and very friendly professional service Especially to Izzy on reception Thank you

The doors all creaked and slammed from 6am. There was no hot water so I didnt even have a shower in the morning. Not good enough!