I just completed a 3 week stay in Dalian and surrounding area.
Hotel was very close in experience to a Shangri-La.
Cleanliness was very good, rooms were great.
Housekeeping staff was outstanding as was laundry service.
Pool use requires bathing cap and a couple other rules.
What passes for a business office is not what I expected and requires staff assistance. Scope of business office services is limited, don't count on needing anything printed.
Not a lot of western travelers frequent the hotel, so in depth communication can be challenging but not unsolvable.
Staff made every attempt to accommodate my needs.