Good location, near Casino, overall good. There is spacious

還算不錯的住宿經驗 飯店位置不錯距離碼頭很近服務人員的態度也很好 不過早餐普普通通

靠近碼頭，遊客區，買東西及吃東西都很放便，酒店員工好有禮貌，大堂整潔寬趟，執房沒有半點馬虎，值得一讚，惟獨一間五星級酒店竟然沒有機場接送，非常可惜，要扣一點分，機場至酒店其實衹十分鐘車程，但要客人大費周章，大為不便。

早餐好豐富又好味

excellent staffs,good breakfast,complementary mini bar in room, we had a wonderful vacation .

酒店早餐非常豐富美味，房間非常舒適，服務員very nice！地點方便，整體而言非常滿意！

The location is good, 5-10 mins to the night market, beach and supermarket, and of coz, down stairs is casino. The staffs are helpful, i booked all activities at the hotel. They also gave us a free bar vouchers, we do enjoy the stay at the hotel.

some staff are quite nice, but some seems not very welcome customers from Asian country

早餐十分正！

とても快適に過ごすことが出来ました スタッフの方もいつも笑顔で、親切に対応してくれました ホテルはスーパーも近く、レストランやカフェも徒歩圏内で、とても便利な立地でした。

カジノも併設しており、プロムナードも近くとても良いホテルだと思います。 また朝食もメニューが豊富で飽きないので、とても良かったです。 ただ、夜になると外にある別のホテルのバーにてライブが行われ、その音が気になるかもしれません。

Bed very comfy

Walking distance to shops, very clean and good room service.

Excellent service and very comfortable

Always a pleasure at the Pullman Reef

Vessan oven karmi rikki ja mureni ja putosi päälle. Ikkunat likaiset. Yleinen huonekalujen & pintojen kunto rapistunut. Merialanäkymä hieman harhaanjohtava. Kuvattu näkymä on nähtävissä, mutta toisella puolella sviittiä kaupunki ja merialanäkymä päättyy toiseen hotellin seinään.

I was very happy with this hotel. The room was spacious with a nice view. The hotel breakfast was excellent. I had it every morning. The staff was very polite and helpful when I made requests. For example, I asked for a late checkout and they added an hour. The hotel was fully booked that day, so it was a very fair concession. The convenience of the hotel cannot be overstated. It’s close to shopping and numerous attractions in downtown Cairns. I had a helicopter ride one morning and it was only a 10 minute walk to the helipad. Next time I’m in Cairns, I will be staying here.

Everything is wonderful at this hotel APART from the breakfast. It’s a la carte! Who on earth has time to wait for that when you have tours that leave 7:30/8am. It’s impractical. We arrived and got a take away coffee 25 mins after getting there. Service is SOOOOOOOOOOO slow. They need to change this pronto. Ruined an otherwise 5 star hotel.

Great stay. Staff were great!

I found the bed very comfortable to sleep in. I also find it easy with the Vallet Parking. It just relieved the stress of looking around for parking.