Very good hotel

房間和服務都不錯，可是房間的面紙盒裡沒有新的面紙，我們住進來時就只剩下幾張可用，五星級飯店不應該節省這個。 喜歡飯店裡有泳池和桑拿可以使用，早餐也還可以，聖誕節飯店沒有節慶的感覺，整體住宿經驗還是很愉快的。

不錯

Good staff

Excellent hotel right in the centre of Riga old town, handy public parking just behind the hotel. Staff are very friendly and professional and my room was large and lovely with a very modern bathroom and great big bed. I felt for the cleaning staff though as with the snow and ice everyone was bringing in wet muddy boots so a special mention to the maids and cleaners.

Good stay

All was good

Fräscht, bra läge och fin service. Bra standard men skulle säga att hotellet motsvarar 4 stjärnor.

Gode og rene værelse til en fornuftig pris inklusiv rigtig god morgenmad. Hotellet ligger få minutters gang fra centrum af Old Town. Meget hjælpfuldt personale.

Overall a good stay.

Le personnel était sympa

Great hotel! Great value! Great staff!

Huone siisti, ystävällinen palvelu, aamupala erinomainen.

The room was spacious and comfortable however lacking in any kind of personality despite how beautiful the original building is. Coffee machine and kettle in the room. The milk capsules in the fridge were sour and we had to request more. The renovation has ensured everything is bland. The front desk staff were lovely but did not know the answers to many simple questions. Taxis cannot pull up immediately in front of the hotel as it’s in a government controlled area. The pool and sauna were nice but reception couldn’t even tell us if towels were available. They were! Light broken in the ladies changing room shower. Finally breakfast. On first sight the buffet looks great. However, the food is obviously laid out early in the morning and not covered. Consequently bread and pastries were hard, sauces had developed a skin on them. Hot food was barely tepid. We complained about this 3 times to 3 different people both in the restaurant and at reception but it made no difference. You could also order hot food such as omelettes and eggs benedict - this did come a bit hotter but two days running the hollandaise on the eggs benedict was tepid and curdled. To be honest, we were expecting a lot better from this hotel. There are so many hotels in Riga to choose from so this will not be one I would return to or recommend

Very clean, beautiful reception area. Room was great. Excellent breakfast. Staff helpful and courteous.

Great location , courteous staff and very clean. Enjoyed our stay however suspect it could be quite noisy in the busy summer months.

Personalet

Very good location, walking distance from the city center. Staff was warm and friendly. Great customer service.

Ja

This is a very high class, comfortable hotel. The restaurant is very good and the pool/sauna area is really nice. Staff are super friendly and efficient. Beds are huge and comfortable. The only issue we had was no wardrobe to speak of so we’re not really able to unpack.