The owner of the hotel was super friendly. We arrived early in the morning from overnight travel from the USA. My daughter had motion and attitude sickness, and the owner gave us a room to sleep in until ours was ready. Excellent customer service! The Junior Suite was large, up to date, and looked better than the picture. The hotel was very clean and the staff friendly. We enjoyed our stay, and I would recommend this hotel. It is very convenient to the ferry to visit other islands. All the decor was pretty and tasteful done. The pool and beach club are across the street and not up to date like American Hotels, but the view and location are excellent.