It seems that the staff are not used to greet guests good morning and the like. Also ,the restaurant is under renovation until end March, so reduced breakfast has to be served inside room. The environment outside the hotel is good,though, with many restaurants nearby.

Lovely room with view over harbour . Excellent place to stay near all pubs and shops.

Staff were very good but the shower was horrendous. Water was luke warm and the water flow would stop completely for 2-3 minutes. Very frustrating & not acceptable.

Excellent location, the area is very lively with plenty of places to eat and drink. Room was clean and comfortable and the staff freindly and efficient.

Great hotel

The room was clean, bed was comfy and the bathroom was lovely. There were a couple of bit of skirting board edges that were missing and some scuff marks on the wall, but none of that really mattered. The breakfast was good and the staff were great. I would stay there again.

Brilliant check in and check out times compared to other hotels. Massive bed that was super comfy and really friendly staff.

Spotless quiet room. Walk outside and you're on the water front with an array of restaurants.

Hotel great setting & good value.

I stayed in Room 230. At approximately 3:00 a.m., I was woken by a loud extractor fan or ventilation noise. I waited for around an hour, but the noise did not stop. Eventually, I had no choice but to move to another room. Unfortunately, the disruption meant that I was unable to get back to sleep. I returned to my original room at approximately 6:00 a.m., by which time the noise had stopped. I have not received any explanation as to what caused the noise, nor have I been offered any form of compensation for the considerable inconvenience and disruption to my stay. I would appreciate an explanation and for appropriate compensation to be considered.

Easy parking, friendly receptionist, She noted we came as a family and gave us interconnecting rooms without having to be asked, Extra Brownie points. The rooms were large and clean with excellent air conditioning. Good Continental breakfast at a reasonable price. The hotel is located in a good location and is reasonably priced. As a result I strongly recommend it.

The Receptionist struggled to find our booking and then charged us again for the stay, even though we had already paid. We had to request a refund. A customer had to show us where the car park was as the receptionist appeared confused at this request. After paying for parking there wasn’t a space for us to park our car on the first night. We parked at the front of the hotel until the next day. The room was quite cold and very dark even with the lamps on. There was a small window in a recess which looked out on a brick wall. The hair dryer could not be used as the flex was not long enough. On the whole, we were very disappointed with the room. However, we did like the shower, there was ample hot water and lovely fresh towels and the breakfast was also very good.

The Holiday inn, Brayford along the canal, wasn’t far to walk the steep inclement to the cathedral, castle or to little shops. Lincoln is a beautiful place to visit, full of historical and character buildings, mixed with new. The people are very nice and helpful here.

Great view overlooking the boats, clean and comfortable hotel

Everything was great staff,room and air con kept us very cool, lady on front desk was very helpful

Reception was helpful had tea in are room one night hotel was in the right place many restaurants near by and a short walk to the town centre would book again

Excellent location on hardwire with a lovely sun filled terrace for afternoon drinks,

The room was clean, staff were very helpful and moved us room quickly when one of the beds wasn’t right. Nice breakfast plenty of choice. We managed to get parked in car park with no problems. Great location.

Perfect location for visiting Lincoln and within walking distance from the train station. The staff were very friendly and knowledgeable about the area

Yes