It seems that the staff are not used to greet guests good morning and the like. Also ,the restaurant is under renovation until end March, so reduced breakfast has to be served inside room. The environment outside the hotel is good,though, with many restaurants nearby.

Great size room; comfortable bed; good breakfast options; friendly staff.

Excellent breakfast. Lovely spacious room (pre over room). Very clean and friendly staff. Great location.

Nice size, clean rooms. Good location, great amenities nearby.

Clean nice room , good range of hot drink options in room, lovely friendly staff, excellent

Rooms and restaurant are great. The gym is tiny and equipment has been broken for many months.

Staff were very friendly, great breakfast, clean room. Valentine welcome drink and chocolate

I had a terrible experience, I stayed for 2 weeks. My room was extremely dated, no mini fridge or coffee maker, my room was dirty, the phone had an inch of grim on it, when I arrived the bathroom light was burnt out and then my bathroom lights and hallway light stopped working entirely. The cleaning staff never provided clean glassware my entire stay and never cleaned my toilet. The ONLY good thing about this hotel is the restaurant on the main floor. This is hands down the worst hotel I have ever stayed at.

The room was clean, on check in first member of staff very arrogant, no food left at breakfast had to wait, vomit all over window could not open curtains

Spotless throughout, staff very professional and friendly

From check-in to check-out everything was lovely. The room was large & clean with 2 double beds. The hotel was modern,staff friendly & breakfast was excellent on both days. The location of the hotel was excellent & there was parking at £10 per day. We will definitely return to Lincoln,a great weekend.

The room was very clean. Staff were perfect

Nice staff

On arrival the receptionist was quite nonchalant and wasn’t interested in informing us about the facilities, breakfast timings ect. Talking about breakfast, we had pre-booked, but if you haven’t, a full breakfast costs £16.95. For that amount I would expect fresh ingredients, but it was quite obvious that some of the food was reheated from the day before… If you prefer a Continental breakfast for £9.95, there is no cheese or a selection of meats to choose from. Sorry, I’ve had much better breakfasts in other hotels! Room was nice and clean, but I found the mattress way too firm. My husband was ok with the firmness. We paid for parking for two nights and found when we arrived back at the hotel the second day, there was no parking spaces left. Although the hotel doesn’t guarantee parking, why take payment in advance?? So, off we went to the local multi storey car park. Not happy! The hotel’s location is great. Near to restaurants and the city centre is within a short walk. However, we won’t return. We will stay at the Holiday Inn Express instead, where we have stayed many times and never had any issues. Hilton Double Tree next doors is also very nice, so do yourself a favour and ignore this place!!

Spotlessly clean rooms.

Good stay

Excellent staff on reception desk at check in.

nice location was

Very good comfortable stay and breakfast fabulous, but the best thing was all members of staff were lovely: they were helpful friendly as well as doing a hreat job.

Excellent hotel and perfect location