Had few issues on arrival in my room. The lady in reception resolved it promptly without any fuss. Well done 👏

Stayed here for 2 nights for a Wembley trip, and while the location was convenient, the hotel itself was really disappointing for the price. At £298 for two nights (and thats including hotels.com discount), I expected something much better. The room had mucky splatters on the wall which immediately made it feel unclean and poorly maintained. The shower barely worked properly. Though powerful enough, it went hot and cold constantly. Also, the air conditioning didn’t work at all, which made the room uncomfortable during the very hot weekend stay. Another annoyance was that we were only given one key card for the room, which is inconvenient when more than one person is staying. Especially a triple room. To be fair, the staff were pleasant enough and polite whenever we spoke to them, and the location is good if you’re heading to Wembley. Unfortunately, that’s about the only positive I can give. Overall, massively overpriced for the quality of the room and facilities provided.

I booked this hotel solely as it advertised the rooms having air con, the sir con never went below 25° all night, so I had about 2 hours sleep maximum and was really disappointed

The bathroom in our room had mold on the ceiling and grout.

Basic room great price all good

Some of the furniture was a bit tired with some stains on the wall and no plug in the bathroom sink. In addition, it was a bit expensive for what it was in my opinion. However, I couldn’t complain about the staff and service.

Good basic room for a last-minute stay

Restaurant good was very good and staff were very fruendly and helpful. AirCon controls broken and unable to turn down, so room was very warm a night.

Average hotel with friendly staff.

Always stop at the Severa when going to Wembley great location and good hotel. Located next to train station and convenient with great local pub , fish and chip shop and few shops.

This is a terribly dated hotel, the staff barely seem to speak English, the room was grubby, the window didn’t close (or open) properly, the bathroom was dirty, the shower took about ten minutes to warm up, the bed was rock hard and the sheets were dirty. Add to that the breakfast you paid for turns out only to be the continental and the hot breakfast (which looked terrible on others plates) is an additional cost. Avoid.

The rooms are very shabby and are in need of repairs and decoration.

Decent pricing for a basic, slightly tired hotel. Train line a little loud and car park cost wasn't expected (£10 per night). Staff friendly and helpful

No complaints Great rates Good location

The bed and pillow was hard, i didn't sleep all night. The bathroom had mould on the ceiling, taps and shower heads were mouldy and rusty. Unfortunately not a great experience but the staff were very friendly and professional.

Great value for money. The property was clean and staff were very helpful with any queries. Very approachable. You are next door to the tube line so getting in & out of central London was accessible. For a short stay I will be returning. Excellent value.

Parking is available on site, but the hotel is also right next to the train/tube station. Check in was quick and easy with friendly pleasant staff. Room was clean and tidy, but is looking a bit dated, with some general maintenance issues that need addressing, but that didn’t affect my stay. Breakfast is cooked fresh to order and there is a continental buffet, which was all nice. There is a bar and restaurant on site, but I didn’t use it on this occasion as I had to go out. All in all, a great hotel, will definitely stay again.

We wish to highly praise Sharna. She was very helpful and a credit to the hotel

Room comfortable, taps and shower needs cleaning though. Good stay - staff very good.

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