入住时前台服务人员态度恶劣

離車站或地鐡站都有一段距離，交通沒有很方便，但是客房很乾淨，服務人員很親切。

Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!

Suite presidenziale eccellente, elegante, molto comoda. Personale molto gentile, comodo il servizio parcheggio, ricca colazione.

Parfait top du top rien à dire !

chambre très belle et spacieuse, bel établissement, personnel haut de gamme

All great

Great staff, massive room and bathroom, excellent breakfast! Perfect!

Staff were very polite and helpful. Was a great stay. Highly recommend. Second time in this awesome hotel

Everything was great except there is a charge of 20Euros to use the indoor pool. The description of the hotel says it has an indoor pool but I could not find any mention of a charge to use it when I booked the hotel on Hotels.com. I only learned about it when we checked in, they said it was part of the spa. In my opinion, that should be clearly stated in the description. I use a pool to exercise and had I known when I booked, I could have looked for another option.

Modern, clean and quiet room and nice hotel. Staff very helpful. Would go back for sure.

Ik had een kamer aan de binnenzijde van hotel, deze is heel donker. Voor de rest super staff, ontbijt etc.

Tutto perfetto.

Schön gelegenes Hotel. Altstadt gut zu Fuss erreichbar

An easy walk to the attractions of old town Genoa. Quiet tree lined street. Fast and efficient service. Great food.

Clean, comfortable room, GREAT food, amazing service

Tudo muito bom, impecável. Ótimo café da manhã. Quarta super confortável e limpo.

Excellent, friendly staff. Good access to rail station for trips to Pisa and Portofino. Good access to Genoa city centre.

They were helpful

Personale gentilissimo Letto, molto comodo, doccia eccezionale