Very satisfied, the staff is very friendly, I forgot to take the clothes, they helped me keep them and returned them to me. The environment is very good, there is self-service coffee and hot water every day, which is very considerate. The accommodation room is spacious and comfortable.

Very satisfied, the staff is very friendly, I forgot to take the clothes, they helped me keep them and returned them to me. The environment is very good, there is self-service coffee and hot water every day, which is very considerate. The accommodation room is spacious and comfortable.

整潔，寧靜，房間寛躺，適合一家大小! 早餐可以豐富點！

The staff Matthew is so nice and considerate.He helped us a lot.

酒店房間整潔，價錢合理，酒店職員也很友善，很滿意這次的住宿體驗

服务很好，有微波炉、冰箱等家电，很方便

酒店服务不错，条件还可以。入住，正巧碰上有简单的经理招待餐（免费）提供。对提供的牛柳和茉莉香米饭印象特别深。酒店附近是就是较大型的shopping mall. 但离市中心或康奈尔大学有点远，开车就没有问题。

酒店的地段与装修都非常好，但是所附带的早餐缺非常让人失望。

Room was clean and large! Nice to have room on a vacation. Breakfast was great and staff was very friendly

Dirty and outdated room

Good room and clean Good breakfast

Stayed here durig

Ok

nice rooms, very comfortable. nice complimentary dinner and breakfast. nice staff. the pool was not working. we didn't get help to set-up the extra bed on the sofa.

We arrived at the hotel early in order to use the swimming pool, always an important part of our vacation. To our dismay, we discovered that the pool was out of order, closed indefinitely for repairs...no apologies, nothing. we do believe we are entitled to some reimbursement. The pool was one of the reasons we had decided to stay there in the first place.

The pool was closed the entire trip and we felt like we were being misled on the timing of it reopening and that no effort was being made to reopen it

I liked the size of the parking lot. Unfortunately that’s all I liked. Long line to check in because there was only one person at the counter. I was almost charged $500 more for my room because of a computer glitch, but I had my receipt from Expedia, however the cost of my room was $85 more than my friend’s room next-door to me and she went directly through Hilton. I am not happy. $85 is ridiculous. I was informed that the pool and the whirlpool were unfortunately closed for the remainder of the week. I was never provided with an email from Expedia for this inconvenience again I am not satisfied. The room was not updated. The Wi-Fi was sketchy. I was told I only get housekeeping every other day and none of this was disclosed in Expedia. I am completely unsatisfied very disappointed with the quality of a Hilton and lack of disclosure from Expedia. I want some compensation for what happened.

Awesome!

Buen espacio, cómodo y confortable. Por mejorar las instalaciones del baño

Stayed in a one bedroom suite with my partner and two teenage daughters. The hotel location is very close to Ithaca, Cornell University, Ithaca Falls and so many other scenic areas. I also love how there was a free buffet breakfast included in the room rate. The breakfast station attendee, Tanisha, was fantastic and she made sure the food was refilled quickly and the coffee was hot and fresh. All of the hotel staff were very welcoming and friendly! The hot tub was lovely but the pool water was looking a bit green so we decided not to use it. The room we stayed in could definitely be updated and refreshed, with a deep clean as well.