I will begin with the good!
Rooms are spacious we had the loft with a king bed. The heated parking garage is fantastic. And the front desk staff were friendly
Now the not so good
Rooms are some what clean, our toilet was missing the covers where they connect to the lid and they were filled with urine and debris. The coffee supplied by the hotel is extremely low quality and a decent cup of coffee is a good walk away. I suggest bringing your own coffee & filters.
The “grotto” the experience the first day was decent! But the second and third day, not so much. The workers who were frequenting the grotto were allowing over 30+ people in the space in which atleast 28 of them were consuming alcohol, and had gone as far to bring coolers in to the “grotto”. While we don’t mind someone having a casual drink, when you get a group of 15-20 adults bringing in their coolers they get carried away very quickly.
By the time we went to leave the grotto there was several used nicotine pouches floating in the water.
The sauna was dirty and the floor again littered with nicotine pouches. Workers seemed unconcerned by this, there is regular “daily maintenance” scheduled from 12-1 but each day we entered the same pouches were all over the sauna floor and floating in the water & under benches.
If you are looking for cleanliness I suggest staying elsewhere. We are pretty adaptable but this was just unacceptable.