很方便的酒店，距離火車站很近，酒店房間很乾淨舒適

Very spacious room. Convenient location, just opposite to train station and close to the main shopping street. One drawback is lack of loading zone to unload luggage.

環境不錯，有特色

Reception友善有禮，今次入住帶了寵物兔

Fantastic stay. Staff was outstanding. The bed super comfy. Breakfast was so tasty and well prepared. My only minor negative comment would be the hot water in the shower and sink took a long time to heat up. Other than that I would definitely stay again.

Room quality was very good with plenty of space and a comfortable bed. Breakfast was excellent with a wide choice of options. My only criticism was that the music played at breakfast time frankly let down the hotel. 70s or 80s pop - and I write as an owner of many of such tunes - should be replaced by gentle light classical, assuming there has to be music at all.

It was in a good location near the train station and center of town

The woman at the front desk when we arrived on 25th July was fantastic - extremely professional, helpful, and kind. Thank you!

Aircon in room was broken, had been for days. Person on reception (afternoon) totally unhelpful and untruthful. Said they had tried to contact guests about aircon, said it was all rooms and said no rooms available to swap to. 1 - we had contacted hotel twice in lead up to visit to arrange early check-in, no mention of aircon issue - one of those contacts was morning of visit where we spoke to reception 2 - spoke to other guests, who had aircon 3 - on return to hotel after day out room remained unbearably hot, we asked again at reception, lady far more helpful, and voila, a new room that had working aircon

Very convenient location, right front of the station. Front is always staffed and provides sense of security especially at late hours. Interior has been renovated and look new, good amount of amenity. Bed was comfortable and shower ran smooth, and bathroom was big. Overall it was good value.

Great property to stay in, had no issues at all and would recommend to anyone, especially those travelling on business to the area.

Great service from the staff

The first room they assigned to me had the aircon broken. Fortunately the recepionist was able to swap it with a much better one where the aircon was perfect. The rooms starting with 00 are much better and more refined than the others

Had a nice stay, staff were friendly. Very close to the station which is handy. Windows have secondary glazing so you couldn’t hear noise from the street.

Very reasonable priced for a Malmaison and right opposite the station which is just as well because there's no hotel parking provided and you can't even stop outside the hotel to drop people off. Be careful when crossing the road due to the endless convoy of buses coming round the one way system. The room had very effective air con which was just as well because it was the hottest of days. The room had a fridge in the wardrobe which was a life saver for drinks which you can buy from the Sainsburys Local directly opposite the hotel entrance. The room was clean and everything worked so very happy overall.

Quite expensive, but good hotel overall. Restaurant also good but a little bit expensive

We had an amazing stay at this hotel. A great location, large air conditioned rooms, friendly staff and a cool vibe. Highly recommend!

Friendly staff, good size room with a massive comfy bed. We didn’t stay for breakfast so cannot comment on the food. If you’re using the train into Reading the location couldn’t have been better. Literally 2 mins walk from the station.

Lovely room, large bathroom. Very helpful staff in reception and in restaurant. Thank you!

The room was well appointed and the bathroom was lovely and spacious. Both were clean and neat. The room had a few thoughtful extras like a bottle of water in the bar fridge, biscuits with the tea/coffee. The hand soap in the bathroom is simply indulgent and the bath/shower gel doesn’t dry your skin out. I had dinner at the downstairs bar and the Mal Burger did not disappointed. As always the staff were helpful and friendly.