Café da manhã mto bom, só senti falta de variedades de castanhas. Hotel não tem disponibilidade de transfer. Somente taxi.

Faltam equipamentos na academia.

Café da manhã Quarto limpo

Sim

Some staff are wonderful, some are not! The location is useful for Santiago.

Very welcoming staff - honored the early checking VIP perk and allowed us to check in at 10:30 AM. We had a great room view a nice view. Breakfast service was great (especially Nicolas was awesome) - they brought "made to order" eggs, avocado toast etc. Room we very nice, clean and spacious. Location of this hotel is THE BEST with direct access to the Metro and large shopping malls.

El hotel posee muy buena ubicacion y conexion a todos los puntos de interes dentro de Santiago. El personal muy atento. El desayuno buffet muy completo, todos muy atentos y amables. Habitaciones limpias. Gran experiencia!!

Excelente

Quarto confortável

Quarto excelente, equipe super gentil

This place is very centrally located very convenient easy parking good restaurant The rooms are very clean very convenient easy to go anywhere very close to the Metro And very close also to a shopping center I truly recommend this place

Quarto e localização

The location of the hotel was terrific near restaurants and shopping. The breakfast buffet was outstanding, many options and flexible hours. We had several issues - 1) we were assigned a room and when we used the key to open our room, someone else was already in the room. We went down to reception and they gave us another room and a drink coupon for their mistake. When we went to use the drink coupon, it was limited to minimal options. 2) There was a constant leak on the bathroom floor when the shower was used as well as an area that seemed corrosive, not up to the standard of the hotel. 3) When the maid came in to make up the room, she did not provide any additional hand or wash cloths and kept a dirty one that we had used and hung on the towel bar to reused. They were very accommodating about holding our luggage for a late flight and most of the staff was extremely friendly and helpful.

X

Personal para nada atento

Clean room, some nice staff. Ignacio was very welcoming and kind

Quarto impecável e funcionários nota 10 especialmente Lorca e Camila do restaurante

Yes

Quarto perfeito, equipe maravilhosa, ótima localização

O hotel é ótimo. Fica muito bem localizado em frente a estação de metrô e próximo a restaurantes, shopping e casas de cambio. O café da manhã é muito bom, a equipe é bastante simpática e solícita (destaco o funcionário Hector que se preocupou em embalar minhas garrafas de vinho para viajar com segurança)..