The staff was friendly and helpful, but the front of the building was shabby and the photo online was nothing like the live version. There were no mixer taps in the sink in the very small bathroom.the shower screen needed Double DD40 for it to slide properly and the balcony was dirty and should be swept. Refurbishment is needed, apart from that, the hotel is in a lovely location, and if it is renovated i would certainly book again, and so say all of us in our group that booked