The hotel is looking a little tired now and could do with redecorating. We arrived a little early for check in, but reception was unmanned. We waited about 15 minutes and pressed the buzzer 3 times but no one materialised. The room was cleaned well apart from a glass being smashed in the bathroom, when we got back there were still several shards of glass on the floor which were dangerous in a bathroom. The hotel’s location is excellent and close to restaurants and shops.

Good location, very central. Impressed, liked it even better than more expensive “sister” hotel (quieter). Good breakfast included in the price. Nice outdoor space for a drink or breakfast on a nice day. Will go back there for sure!

We love this hotel. The staff are friendly and the location is great for spending time in our favourite place Rye. Some rooms require updating but they are clean with comfy beds and breakfast is great.

Great spot

Convenient parking at rear of the hotel via Ringo app. Staff friendly and excellent breakfast.

Lovely room, beautifully decorated. Comfy bed. Breakfast was delicious. I have gluten and dairy alergies and the staff were able to provide a full breakfast for me. Friendly staff, great location. Will stay again. Thank you.

View from hotel room was fabulous

Rent, stort rum, fina tyger, litet slitet, but charmingly so. Toppenbra frukost, mkt trevlig, serviceinriktad personal.

Lovely little hotel. Staff were helpful, kind and considerate. The hotel is in a great location for walking around Rye and the car park was easily accessible, albeit £10.30 a day quite expensive. We stayed in room 7, large and comfortable with a large en-suite. Although needed updating, along with the communal areas which could do with a lick of paint and new carpet. Overall a good hotel with a great breakfast.

We had a fantastic weekend. Our room was warm and cosy - but what really makes it is the staff. Nothing was too much trouble. We’re planning on returning soon.

Everything went smoothly. Lovely room with bath overlooking the front. Good breakfast. Will be back.

We loved the location of the Lookout - right in the heart of Rye. The room was comfortable and quiet. Parking was very convenient and easy to pay for with the RingGo app and we didn't have any trouble finding a space. All the staff we met were very friendly and helpful. Thanks for a lovely stay.

Such a warm friendly welcome. Was given a free upgrade. The room was lovely and spacious, clean and bright. Lovely amenities in the bathroom and in the room. The room rate included breakfast. We decided to have a long lay in so can’t comment on this. My Husband and I would like to thank you all the staff for such a wonderful day

The room was clean and had everything you could need, very comfortable king-size bed, bathroom bit dated/tired, excellent breakfast, very friendly helpful staff. Dinner is at an adjacent pub property 5 minute walk if you need it. Would recommend a stay here.

Everything was fantastic

The hotel looked lovely and was in a great location, our room was very spacious. However there were some downsides, there was a lot of dust and leftover socks under our bed. Additionally, we had major issues with the food service. The avocado on toast was actually pre made guacamole spread on toast, not smashed avocado - it was inedible. The tea & coffee machine was not working and I noticed that the milk spout constantly dripped meaning dairy milk was dripping into my partner's drink who is allergic to dairy. This is not great as it's not allergen requirements.

This is our go to hotel in Rye now and as usual we had a lovely stay. What stands out is the staff here. The guy on reception is always so friendly and welcoming and the guy at breakfast was really helpful, I wish I knew their names. Our room was decorated really nice, a very comfortable bed and lots of teas and coffee to choose from. We will be back thank you!

Great central location, nice breakfast, private paid parking and overall very reasonably priced. However, some of the decor needed refreshing such as some worn stair carpets and moss on window frames none of which detracted from us enjoying our stay at the hotel.

spotless room. Comfortable bed

Customer service was top notch although short staff ( holiday weekend). Room was great!! Loved the tea selection with biscuits was a treat.