Sundance Lodge

探索 Sundance Lodge
8.6
非常好
來自 1,003 則評論
清潔度

8.6

房間舒適度

8.6

服務與設施

9.0

旅行者評論 Sundance Lodge

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精選評論
Xiaoyan
icon-閒暇 與朋友同行
閒暇 與朋友同行
8.0
/10
168 幾週前評論

Expedia Group verified review

车停地下车库需要付费,但是没有预先告知。
Charlene
icon-與伴侶同行
與伴侶同行
10.0
/10
13 幾週前評論

Expedia Group verified review

I liked that it was right in the village and that there was a full kitchen to use. Didn’t love paying for parking.
Philippe
icon-與親友同行 家庭
與親友同行 家庭
4.0
/10
13 幾週前評論

Hotels.com verified review

We stayed three nights at Sundance Lodge and were very disappointed. The issue was not one thing, but a pattern of poor cleanliness, maintenance, and service. The hotel did not feel properly cared for. There was garbage in the elevator, no clean towels available in the hot tub area on multiple occasions, dirty towels left in the hot tub/gym area overnight, and a large pile of dirty laundry sitting in the hallway for hours. We were also surprised to learn that housekeeping only happens every third day. When I mentioned this to the front desk, they seemed surprised that I was surprised. For the rates charged, is it really unreasonable to expect your bed to be made, fresh towels, and basic room upkeep during a hotel stay? The most concerning issue was in the pool shower area. The built-in soap dispenser was empty, and the replacement soap dispenser had a strong urine smell. This was a serious hygiene concern and showed a lack of proper cleaning and inspection. I reported these concerns at checkout and was polite and factual. The parking charge was removed, and I was told someone would follow up, but I never received an apology or any further communication. Problems happen, but the lack of attention, ownership, and follow-up was disappointing. For the price, guests should expect a clean, well-maintained property. Unfortunately, we would not return.
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Margarita
8.0
/10
13 幾週前評論

Expedia Group verified review

It was a nice clean, the was friendly, it's also expensive.
Aaron
8.0
/10
13 幾週前評論

Expedia Group verified review

one of the front desk staff was very rude and unhelpful the day we left.
Kate
6.0
/10
13 幾週前評論

Expedia Group verified review

Beds were tiny. Not suitable for two adults.
Yaroslav
10.0
/10
13 幾週前評論

Expedia Group verified review

Excellent location and nice staff
Chris
6.0
/10
14 幾週前評論

Expedia Group verified review

Staff was friendly, and helpful. Key cards continued to fail. Rooms are quite warm.
GLEN
8.0
/10
14 幾週前評論

Hotels.com verified review

Aaaaaaaasaaaaaaaaaaaaaaaaasaaaaa
Michelle
4.0
/10
14 幾週前評論

Expedia Group verified review

No A/C. Rooms are extremely hot. We stayed in July during cool weather with daytime outside temperature of 17 degrees and overnight low of 6 degrees. Our room remained 28 degrees overnight. We had the only window open but could not keep the patio door open as there was no screen. The hotel provided a fan but the room remained 27-28 degrees. I cannot even imagine how horrible it would have been if it had been during hot weather. Carpets are all stained and dirty in rooms and hallways. Many dogs stay here. As much as I am a dog lover, I dont like staying in hotels with other people's dirty, shedding dogs. Hottub looked gross, so we never used it.
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Gerald leo
10.0
/10
14 幾週前評論

Expedia Group verified review

Great place to stay . We have stayed there several times over the years and it has always been pleasant . The front staff and the general manager has always been great to deal with and go beyond to assure our visit is wonderful . Close to all amenities
Tim
6.0
/10
14 幾週前評論

Expedia Group verified review

It was very hot while we were there and it was difficult to sleep with no a/c. There were two fans in the room, but no airflow from the open window. Next time will spend more for a place with a/c.
Malcolm
6.0
/10
14 幾週前評論

Expedia Group verified review

No A/C for summer stays
Kelli
10.0
/10
14 幾週前評論

Expedia Group verified review

The room was well used :) but it was clean, and the staff were super friendly and helpful , can’t lose with the location - parking was a bonus even if you have to pay for it :(
natalie
8.0
/10
14 幾週前評論

Expedia Group verified review

Great location and friendly staff. We stayed in a basic room which was cramped but sufficient. No air conditioning so room remained hot. Would be better in the winter.
Yoshimasa
10.0
/10
14 幾週前評論

Expedia Group verified review

Very Good
Charley
8.0
/10
15 幾週前評論

Expedia Group verified review

The staff were absolutely lovely, the room was clean and the lodge itself was in a prime location. Only down side was no air conditioning but that would only be a problem in the summer. If that’s something that doesn’t bother you I would 100% book here.
Ramninder
10.0
/10
15 幾週前評論

Expedia Group verified review

Room was large , clean . Worked well for our family .
Edward Kyle
10.0
/10
15 幾週前評論

Expedia Group verified review

Clean room
Jay
6.0
/10
15 幾週前評論

Expedia Group verified review

Good location
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