Room is fine but breakfast..............!!!!!

Ashley at the front desk was so helpful and incredibly nice. We however, had an issue with the pull out couch bed, she did attempt to replace the mattress for us but it was unfortunately no better with the new mattress. It was very uncomfortable and we were not able to sleep on it. We also had to ask multiple times for sheets and blankets. Breakfast being included is great, but we were very disappointed with the limited options and the poor quality. We are not sure if we would return to this hotel.

We decided to come visit family and our old home town in NY. It was a long stay, 8 days. We needed a middle LI locale hotel to be close to family and friends. We should have read the google reviews. 1st, we had no idea the hotel accommodates homeless & ‘asylum’. We are understanding about their situation, but as paying customers of almost $2000 for the stay we were not comfortable. When breakfast ran out early, it wasn’t replaced. We saw tenants go up to their rooms with box full of food. The long term tenants hung out in the parking lot and some seemed to sleep in their cars. We even saw a vehicle parked our entire stay with no plates. The pit bulls were intimating too when you open your door. We definitely didn’t feel safe. As far as cleaning? We kept up our own room because we didn’t want our room accessible and open. The hotel hallways were filthy. Floors we had to walk on and then walk into our room. The elevators buttons were dirty. We actually saw milk on the button for floor #2 our entire stay. Save your money and go to a better hotel. READ THE REVIEWS ONLINE.

Nice place

Great staff and comfortable stay. A good mid-level choice that met my needs perfectly.

It was okay the front doors were not automated, which made it difficult when pushing in a cart of luggage. We had the two bedroom suite. It was okay looking hardwood floors bed was a little too soft but it was all right. The couch was comfortable. The television was extremely outdated so it took 15 minutes to sign into my Netflix account. When we went to put things into the refrigerator we noticed it was warm we checked the settings and somebody had turned it off so we turned it on and at that point it stunk like fish really bad permeating the entire Hotel room. We called downstairs they made arrangements to swap it out approximately 2 hours later they did so.

The food options for the included breakfast were good. There was coffee and water available in the lobby. The bed was not as comfortable, too soft. There were plenty of restaurants and shopping in the area. The front desk staff were friendly and efficient. Check in and out was fast.

Such kind people - I really do enjoy my stays here when I visit Long Island

Our bedroom door would not lock when closed. you had to kick it to get it open. the walls are very thin- you can hear your neighbors conversations and anyone above you too. Room was not stocked well (missing shampoo/hair blow dryer) and was questionably clean.

The evening lady at the front desk was amazing. Our initial room had a problem with the sink and we had to be relocated, she worked so hard to get us another room because the hotel was full. But the second room we had was clean and tidy and everything worked well. Had a great night sleep and no issues at all. This was our fourth stay at this same hotel and it’s always been wonderful experience

Power outages on Wednesday. No elevator service, had to walk 3 floors at 78 years old. Construction outside of building, no parking in certain areas. HASSLE

Room was clean, lobby was clean staff friendly

Nice breakfast

Grwat property....lovely accommodations and nice staff

Loved that I could take my furry friend with me, my doggie is my companion. The hotel has everything you need for everyday basic living and the bed was super comfy. I would stay there again.

It was just ok... next time i will go to the hotel next door

The staff was very friendly- that is all I can say. The walls are extremely thin and we were up all night listening to dogs barking in adjacent rooms, peoples conversations, etc. Our room was dirty, curtains were ripped, had a blood stain, and the rubber curtain to block the light could not close due to an unidentified sticky substance keeping it from separating. Do not rely on the sleeper sofa- it was not usable. I travel frequently, stay at Marriott properties when I do, and this was a horrible experience.

ok

The furniture in the room was dated. The room was smaller than it appeared in the photos.

Liked the area next to Walmart to grab some food options for the room and 20 minute drive to Hofstra university