位置非常好，就在麦哲伦广场对面景观一流，离海边也很近，附近也有很多馆子，早餐丰富。

In general, a nice place to stay

Un lugar encantador y con mucha clase!! El personal, las instalaciones, todo maravilloso!! Si regreso a Punta Arenas, seria mi lugar para quedarme siempre.

Excellent

Es el mejor hotel de la Patagonia Chilena-Argentina

Great Hotel with an impressive restaurant. Centrally located with a beautiful park across the street and plenty of other dining option.

Internet was good

Hotel central, perto de tudo. Perfeito. Quarto grande com vista privilegiada para a Plaza de Armas.

Amazing hotel! Very clean, spacious rooms and everything feels well maintained. The lobby is beautiful, and the bar is excellent—great place to relax. Breakfast was delicious with a very good selection. What really stands out is the friendly atmosphere and helpful staff. Highly recommend—definitely would stay here again!

Muy buen desayuno

The room was small with 1 chair. The shower pipe was broken! More of a waterfall than anything…not usable.

Convient to the city center, close to many tour operators. Had a luggage service to store your bags.

not enough parking space

Excellent location in main square, Beautiful rooms and friendly staff

Location

Service in the restaurant was absolutely terrible. The staff did not take my order or bring me bills. I had to get up and ask specifically each time for help. The front desk team was not much better. Nice facilities but awful service.

I was shocked with staff attitude at front desk: lazy

Cleanroom, sheets and towels. Warm and light filled. Bathtub and hallway carpets are a little bit randown/showing age. Very communicative and helpful staff.

Great staff and wonderful hotel, very clean!!

Location was great . Staff was very nice