My experience at this hotel was quite underwhelming. I had anticipated a distinctive and refined stay given the hotel’s high-end positioning; however, it fell short of even the basic expectations typically met by economy accommodations.
To begin with, there was no iron available in the room, although one could be requested at no additional charge. The water pressure in the bathroom was noticeably weak, though the water temperature was at least consistently hot. Additionally, the room lacked a mini fridge, which is generally considered a standard amenity.
Lastly, while two extra soft pillows were provided per person, there was no option to request pillows of varying firmness. A combination of soft and medium pillows would have greatly enhanced overall comfort.