Great hotel great service

3rd time in this hotel, nice service, nice attitude. Great food, just a little bit expensive~

服務人員親切、熱心且有禮，處處為客戶著想，房間舒適，下次住宿的首選！飯店離購物區、餐廳及地鐵站都很近，絕佳的住宿經驗！

Way better than Westin Grand Frankfurt, and about same price! A little bit too expensive for breakfast, everything else is awesome!

Tolle Lage mitten in Düsseldorf. Herausragender Service, tolles Zimmer mit exzellentem Bett und Bad. Einfach rundum gut!

Just excellent service attention to detail and helpful friendly team can see why it is hotel of 2026!

What a gem of a hotel. From start to finish the staff makes a stay here effortless luxury. We felt enormously welcome from the check in to housekeeping to the bellmen, valet, and personal assistants. You could really tell everyone was working together as a team and it made for an incredible guest experience. The decor is breathtaking and the flowers all over make it feel like spring inside. The location is ideal for Dusseldorf and don't miss the excellent gym, pool, and spa area. Definitely the best I've experienced in Europe. We'll definitely be back!

Skønt hotel i hjertet af Düsseldorf

Outstanding in every way possible. Excellent staff and super friendly. Luxurious accommodations. Superb restaurant The Duchy. Beautiful, Live music at the bar. In the heart of city and shopping district.

Helt fantastiskt hotell. Frukosten, baren och de allmänna utrymmena var något utöver vad vi kunnat vänta oss.

The entire team is friendly, helpful and competent. I truly enjoy staying there.

Fantastic

Bra frukost

Hotel is beautiful and immaculately clean. The staff are amazing and incredibly welcoming and helpful. The room was lovely and all of the social areas and bar were fantastic.

Excellent service, room is clean and well done, love this place !

Alt var bra

Situated on great shopping area and just the most stunning hotel. Impeccably high standard throughout and our bedroom and bathroom exceptional All round a great overnight experience.

The hotel is quite luxurious. It is exclusive to the guests. That is, others are not allowed in unless accompanied by a guest. It is strange that beverages are not allowed in the beautiful lobby area with the fireplace. There is also a separate very large living room with complementary snacks and beverages. However, alcoholic beverages are not allowed even if they are brought from the upstairs bar. They do serve Prosecco on request in this area. The breakfast buffet has a large variety of foods and is very good. The à la carte items on the breakfast menu were also very nice. We had drinks in the bar. The cocktails are very good. They have quite a few very interesting ones.

This is a fabulous hotel and the staff were wonderful.. helpful, friendly and professional.

Outstanding team at the hotel. Pristine facilities. Very private and secure.