I booked twin bed room, when I came in the room I just saw a double bed. The staff needed time to change the room for me.

还不错的酒店，离主要汽车站5分钟路程，出行方便，设施、服务等都还不错，早餐也丰富可以，唯一缺点就是没电梯，楼梯搬行李，也没办法老房子改造的。总体很好。

Nice loction,good breakfast !

早餐很好吃，跟網路評語一樣，有多種好吃不甜的蛋糕及水果。員工有些冷漠，但會幫忙提行李。房間浴室會淹水，洗澡時要注意

房間不如整體旅館外觀來的新穎，沒有電梯，入住當天網路壞掉，房間小且暗，但早餐還不錯。

The hotel is ok but don't know why the reception are very cold and no smile compared to other hotels we stayed in Italy. You felt that you are Not welcomed here. Luckily we just stay here for 1 night only and headed to Florence. 3 minutes to bus station to Florence. 10 minutes walk to cathedral. This is the biggest advantage to this hotel.

房間算是乾淨的，早餐滿豐盛是自助的，有可頌麵包、咖啡、果汁、牛奶、麥片、優格、生火腿、雞蛋、水果。飯店的地理位置不錯，也許沒有什麼景觀，但是到車站是300公尺左右的距離，房內有暖氣供應，但是廁所內的吹風機很老舊是小敗筆。是間正統老派的飯店！

Beautiful place. Be mindful of stairs.

Great staff, easy parking but cost 15 Euros per day

Fint hotel med god service, dejligt morgenmad og parkering i kælderen. Vær obs på at der ikke er elevator

Hotel com excelente localização e atendimento da recepção incrível. Bem pertinho de tudo, cerca de 10 minutos a pé para o Centro. É uma construção de 1870 e não tem elevador, o que foi bem complicado. O café da manhã é bem simples, pequeno e com poucas opções. Restaurantes e mercado na mesma rua.

Lovely hotel in a beautiful city. Very friendly reception staff and great breakfast.

It was a nice place. Rooms could be better and more spacious. But overall good experience.

A nice place with less comfortable bead.

Nice comfortable room. Breakfast was nice. Staff was very friendly and helpful. Great place to stay.

On our last night there the gentleman in the foyer was amazing thankyou

Der Service ist absolut TOP !!!! Die Receptionisten sind wirkliche Helfer

Mooi hotel op loopafstand van het centrum. Vriendelijke bediening en service.

Ok hotel hverken mere eller indre, Men I den grad skuffet over service i receptionen derfor den lave karakter. Hotellet anbefalede at holde rundt om stadion hvilket vi gjorde, informerede os ikke om at onsdagen var der marked der, hvorfor vores bil blev fjernet af politiet og dermed ekstra omkostninger på næsten kr. 2000. Skiltningen er så dårlig så man kan ikke umiddelbart se det ved indgangen og selv hende der stod i receptionen den dag det skete have selv fået fjernet sin bil og flere a deres gæster også. Det er så ringe at man ikke lige gør os opmærksom på det, når man ved det,, hvis det ikke er mangle på service ved jeg ikke hvad det er.

Great hotel and lovely staff in a perfect location. Will book here again next time in Siena